AKHILESH LAL GANDAM
Senior Scrum Master
Bangalore
Summary
PSM and SAFe certified Scrum Master with 16 years of IT experience, including 6+ years as a Scrum Master and coach. Proven expertise in fostering an agile mindset among team members, with a strong focus on flexibility, continuous improvement, and value-driven delivery. Successfully led multiple cross-functional teams to deliver high-impact products on time in fast-paced environments. Expert in Scrum and SAFe frameworks.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Senior Scrum Master
John Deere
9 2021 - Current
- Coached the teams to evolve into cross-functional, self-managing & high performing teams through agile, enabling a 40% year-on-year reduction in cycle and lead times, significantly accelerating time to market.
- Assisted the product owner in managing the product backlog, creating product roadmaps, and setting product goals. This collaboration led to enhanced backlog depth and a 100% success rate in achieving OKRs.
- Served the team by removing the impediments and making sure all the scrum events are taken place and are positive ensuring high sprint success rates.
- Facilitated sprint planning, reviews, retrospectives, daily Scrum meetings, and stakeholder communications.
- Champion continuous improvement initiatives by regularly assessing team processes and performance, implementing actionable feedback, and fostering a culture of learning and adaptation.
- Facilitated active Scrum of Scrums (or similar model) to scale agile teams and mitigate dependencies across multiple teams.
- Enhanced quality and achieved a 200% increase in deployment frequency by coaching the team in test-driven development and continuous deployment practices.
- Led organization-wide migration from Rally to Jira.
Scrum Master
Infosys
05.2019 - 08.2021
- Coached teams and the organization in Agile and Scrum adoption, resulting in a 23% increase in customer satisfaction.
- Supported the product owner in managing customer expectations through effective product backlog management and stakeholder communication facilitation.
- Removed impediments and ensured all Scrum events were conducted positively, leading to high team performance.
- Facilitated sprint planning, reviews, retrospectives, daily Scrum meetings, and stakeholder communications.
- Implemented continuous improvement initiatives through regular retrospective meetings.
- Developed custom Scrum boards to enhance task tracking and transparency within the team.
- Coached teams in identifying and reducing waste using Value Stream Mapping (VSM) and DevOps practices.
Technology Lead
Infosys
4 2014 - 4 2019
- Led a team of 5 members and helped them understand the requirements to put it in to development and also help them in providing technical solutions to deliver the best product to the customer
- Designed and developed the initial framework of the application
- Interacted with business customer to understand the business requirements, analyze and break down the requirements to functional requirements and user stories
- Understand the business process, technology, and coming up with a design to automate various business activities
- Involved in development, testing and performance tuning activities
- Responsible for implementation of DevOps for the application
Software Engineer, Senior Software Engineer, Technology Analyst
Infosys
06.2008 - 03.2014
- Development of Java / J2EE based end to end web applications for automotive giants & multiple clients
- Involved in development, testing and performance tuning activities
- Worked on reporting tools to develop various reporting applications
- Supported the customer from client location during pilot phase
Education
Bachelor of Technology - Electronics and Communication Engineering
JNTU University
Hyderabad, Andhra pradesh 04.2004 - 04.2008
Skills
Scrum
SAFe
Agile Methodologies
Scrum@Scale
Kanban
Jira
Rally
Confluence
Mural
Java
J2EE
RESTful Web Services
Certification
Certified Professional Scrum Master (PSM I and PSM II)
Accomplishments
- Improved time to market by coaching & assisting the teams in right agile practices which helped to reduce the cycle and lead times by 40% year-on-year, enabling faster time to market.
- Successfully led initiative to introduce Scrum to corporate IT department of over 100. Coached and mentored team members in Scrum ceremonies and educated product owners in Agile. Customer satisfaction on Agile driven projects increased by 23% in the first six months, benchmarked against non-Agile projects.
- Collaborated with the teams to bring in test driven development & continuous deployment practices thus increasing the quality and enabling frequent deployments to production by moving away from event based deployments thus increasing the deployment frequency by over 200%.
Timeline
Scrum Master
Infosys
05.2019 - 08.2021
Software Engineer, Senior Software Engineer, Technology Analyst
Infosys
06.2008 - 03.2014
Bachelor of Technology - Electronics and Communication Engineering
JNTU University
04.2004 - 04.2008
Certified Professional Scrum Master (PSM I and PSM II)
Certified SAFe 5 Advanced Scrum Master
Certified in Professional Agile Coaching from ICAgile
Certified Registered Product Owner from Scrum Inc.
Senior Scrum Master
John Deere
9 2021 - Current
Technology Lead
Infosys
4 2014 - 4 2019
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