Results-driven Senior Scrum Master with expertise in Agile methodologies, CI/CD practices, and team collaboration. Proven track record in facilitating Agile ceremonies and driving continuous improvement to achieve project goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior scrum master
Zensar Technologies
Banglore
01.2024 - Current
Served as a Scrum Master in a SAFe (Scaled Agile Framework) environment supporting Agile Release Trains (ART).
Facilitated Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
Participated in SAFe program events such as PI Planning, Scrum of Scrums, ART Sync, System Demos, and Inspect & Adapt workshops.
Collaborated with Product Owners, Release Train Engineers (RTEs), Architects, QA, and DevOps teams to align with PI objectives.
Supported Product Owners with backlog refinement, story slicing, and defining clear acceptance criteria.
Ensured adherence to Definition of Ready (DoR) and Definition of Done (DoD).
Removed team impediments, managed cross‑team dependencies, and ensured smooth sprint execution.
Implemented Kanban practices to visualize workflow, manage WIP limits, and improve delivery flow.
Tracked Agile metrics such as Velocity, Burndown charts, Lead Time, Cycle Time, and Flow Efficiency.
Drove continuous improvement through retrospectives, root cause analysis, and process optimization.
Facilitated stakeholder communication and maintained transparency using Agile dashboards.
Promoted DevOps practices including CI/CD, automated testing, and release planning.
Coached teams on Scrum, Kanban, and Lean‑Agile principles to build high‑performing teams.
Scrum Master
UST Global
chennai
01.2023 - 01.2024
Acted as Scrum Master for Agile teams ensuring proper adoption of Scrum framework and Agile mindset.
Worked with Product Owners to define user stories, acceptance criteria, and prioritize the product backlog.
Removed impediments and protected the team from external interruptions to meet sprint goals.
Maintained Agile artifacts such as sprint backlog, burndown charts, velocity reports, and risk logs.
Coordinated with development, QA, and DevOps teams to deliver product increments.
Monitored team performance using Agile metrics and implemented improvement actions.
Promoted engineering best practices such as TDD, CI/CD, code reviews, and automated testing.
Managed cross‑team dependencies and facilitated collaboration across Agile teams.
Used Agile tools such as Jira, Azure DevOps, or Rally for sprint tracking and reporting.
Scrum Master/SQL DBA
LTI Mindtree pvt Ltd
Bangalore
03.2022 - 12.2023
Facilitated Scrum ceremonies including Sprint Planning, Daily Stand- ups, Backlog Refinement, Sprint Reviews, and Retrospectives to ensure smooth Agile delivery.
Worked closely with Product Owners and development teams to maintain a well-prioritized product backlog with clearly defined user stories and acceptance criteria.
Removed team impediments and blockers to ensure the team remained focused on achieving sprint goals and delivering high- quality increments.
Promoted Agile best practices (Scrum and Kanban) and helped the team adopt Lean-Agile principles to improve delivery efficiency.
Tracked and reported Agile metrics such as velocity, burndown charts, sprint progress, and cycle time to improve team performance and predictability.
Ensured adherence to Definition of Ready (DoR) and Definition of Done (DoD) to maintain quality standards across sprint deliverables.
Facilitated cross-team collaboration and communication between developers, QA, DevOps, and business stakeholders.
Supported the team in using Agile tools such as Jira / Azure DevOps / Confluence for backlog management, sprint tracking, and reporting.
Encouraged continuous improvement through sprint retrospectives, identifying process improvements and implementing action items.
Helped the team follow Kanban workflow practices to visualize tasks, manage WIP limits, and improve delivery flow.
Scrum Master
Sarvatra technologies
Pune
01.2021 - 02.2022
Facilitated Agile Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives for a cross-functional team of 9 members.
Collaborated with Product Owners to refine and prioritize product backlogs, ensuring user stories were well-defined with acceptance criteria.
Identified and removed team impediments and blockers, improving sprint delivery efficiency.
Monitored Agile metrics such as velocity, burndown charts, and sprint progress using Jira dashboards.
Supported the development team in Sprint estimation, story point planning, and capacity planning.
Facilitated backlog refinement sessions to ensure sprint-ready user stories.
Maintained transparency by providing sprint status reports and performance insights to stakeholders.
Education
M.Tech - Electronics & communication Engineering
Jadavpur university
Kolkata
B.Tech - Electronics & communication Engineering
NIT
warangal
Skills
Jira
Agile
Scrum
Safe
Kanban
Scrum events
CI/CD PIPELINE
Release and delivery management
Project management
TDD/BDD
Jira align
Service Now
Trello
Github
Confluence
Azure DevOps
Rally
Miro
Mural
Certification
Certified ScrumMaster (CSM)
SAFe 6.0 Practitioner
Kanban Practitioner
Projects
Digital Engineering Education Transformation Platform, AI-enabled, cloud-based academic and laboratory management system to modernize engineering education delivery, assessment, research management, and practical learning. Integrates teaching, digital evaluation, smart laboratories, virtual experiments, research tracking, and analytics into a unified ecosystem. Supports DSP, VLSI, Digital Electronics, and Linear Integrated Circuits. Developed using Agile and Scrum methodology.
Healthcare Claims & Insurance Processing Platform, Cloud-based, HIPAA-compliant system to automate healthcare claims submission, validation, adjudication, settlement, and reporting. Integrates hospitals, insurers, and third-party administrators into one digital ecosystem. Reduces manual work, improves accuracy, and accelerates settlements. Delivered using Agile Scrum with two-week sprints.
Mobile & Internet Banking Enhancement Program, Digital transformation initiative to enhance mobile and web banking platforms. Focused on secure payments, authentication, account management, and personalization. Integrated with core banking and fraud systems. Delivered using Agile Scrum with two-week sprints.