Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Akkash Joshi

Akkash Joshi

Bengaluru

Summary

Aspiring Product Manager and passionate about leveraging technology to simplify complex processes. My journey from being a hands-on software developer to leading compliance at Amazon for 2+ years has equipped me with a unique blend of technical and managerial skills. I've successfully automated processes, accelerated data retrieval, reduced DPPM Quality Errors, and led teams to deliver Impactful results. Now, I’m looking ahead for opportunities where I can learn new skills and grow, as well as channel my expertise in data science, product management and leadership skills by incentivizing my team and organization towards growth.

Overview

5
5
years of professional experience

Work History

Senior Compliance Associate

Amazon
Bengaluru
07.2022 - Current
  • Instrumental in reviewing up the operational process for Compliance requirements of 72 High Risk Products Categories (scaled up to 116 by Q4' 23) across 9 Marketplaces in North America, APAC, UK and India.
  • Led a team of 6, including 2 BAs. Launched the Defect Management process and set up a specialist review process, improving quality by reducing the DPPM Quality, High GMS listings, and increasing work hygiene.
  • ASHVA : Led and Developed a JavaScript Tool used for automating manual processes and achieving a reduction of 28.57% Average Handling Time (AHT) resolving a case within 2 minutes compared to 3-4 minutes previously.
  • Had the opportunity to showcase my software skills by designing and developing multiple projects. Partnered and led Process Improvement projects by developing a web platform using HTML, CSS, JavaScript, and SQL which helped in reducing data retrieval time by 25% and conducting UATs which significantly increased productivity (TPH).
  • Part of RNR core team, conducting various cultural fests and events such as Fun Fridays, Rewards and Recognition Monthly, and Quarterly.

Assistant Project Leader

Parivarthan Research Centre
Kochi
01.2020 - 12.2020
  • Responsible for the seamless functioning of the website, quality parameters, and daily productivity of 14 directs.
  • Managed resolution of client escalations to maintain exceptional customer experience.
  • Market research for the perfect product market fit, creating product roadmaps and blueprints, and surveys, etc.
  • Played a key role in webpage testing and debugging, ensuring a smooth and error-free user experience.
  • Utilized SQL Database and Excel for data analysis and reporting, providing valuable insights to the team and clients.

Education

Product Management Program - Fellowship

GrowJunction
Online
09-2024

Bachelor of Science - Data Science & Analytics

Jain University
Bengaluru
06-2022

High School Diploma - Computer Science

Gregorian Public School
Kochi
07-2019

Skills

  • Leadership
  • Bias for Action
  • Customer Obsession
  • Receptive
  • Intuitive
  • Communication
  • Adaptability
  • Technical Expertise

Languages

English
First Language
Hindi
Advanced (C1)
C1
Gujarati
Advanced (C1)
C1
Malayalam
Advanced (C1)
C1
Tamil
Upper Intermediate (B2)
B2

Websites

Timeline

Senior Compliance Associate

Amazon
07.2022 - Current

Assistant Project Leader

Parivarthan Research Centre
01.2020 - 12.2020

Product Management Program - Fellowship

GrowJunction

Bachelor of Science - Data Science & Analytics

Jain University

High School Diploma - Computer Science

Gregorian Public School

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Akkash Joshi