Akramul hussain

Dubai

Summary

Dedicated professional with proven success in delivering exceptional customer service. Skilled in relationship building and emergency response, ensuring high customer satisfaction and loyalty.

Overview

year of professional experience

Work History

cafe partner

Zepto

bengaluru

11.2024 - 08.2025

Responded promptly to emergency situations using appropriate interventions as required.
Delivered exceptional customer service, resulting in consistently high customer satisfaction scores and repeat clientele.
Handled 50+ customers daily, ensuring a personalized and welcoming experience in a fast-paced environment.

Sales Associate

Randstad

bengaluru

08.2024 - 10.2024

Identified and approached potential clients, clearly explaining credit card benefits, charges, and eligibility.
Built strong customer relationships, resulting in high approval rates and customer retention.

Education

High School Diploma -

Central Public School, Badarpur

Assam

03-2024

Skills

Customer service
Relationship building
Emergency response

Conflict resolution
Sales strategies
Client engagement

Languages

Hindi

First Language

English

Advanced (C1)

Bengali

Proficient (C2)

Timeline