Akhilesh Jadaun
Jaipur
Summary
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operation team lead ( ML Tagging )
Jumio India Pvt. Ltd.
03.2021 - 11.2024
- Managing team 40+ team members
- Working for AI/ML process
- Taking care all the KRA and KPI’s
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Creating backups for all activities to run process smoothly and efficiently
- Handling roster (Strength management), Leaves, Breaks
- Conducting one-on-one with team on regular monthly basis
- Minimizing attrition and build the team bonding
- Track all live activity like breaks and all other off non-production
- Weekly and monthly performance reviews
- Appraisal/EWS
Subject Matter Expert
Jumio India Pvt. Ltd.
01.2018 - 03.2021
- Managing 15+ team members
- Taking care of training, process updates and team meetings
- Taking care of team KPI’s
Verification Expert
Jumio India Pvt. Ltd.
07.2016 - 12.2017
- Worked as a fraud expert for capturing all the type of fraud images.
Education
B.A. -
University of Kota
08.2016
Skills
- Team-building skills
- Microsoft office
- Decision Making
- Performance management
- Process improvement
- Target settings/KPI
- Self-motivated
- Creative
Certification
- Corporate Communication
- Data analytics, Visualization, and Interactive dashboard
Accomplishments
- Many times, rewarded by Start performance of the month.
- 4-time Best TL of the month in 2022
Languages
English
Hindi
Skills and qualities
- Excellent team-building skills
- Experiences with Microsoft office
- Decision Making
- Performance management
- Process improvement
- Target settings/KPI
- Self-motivated
- Creative
- Having an eye for details
- Flexible for 24*7
Hobbies and Interests
- Music
- Cricket
- Spending time on OTT platforms (Movie & Series)
Projects
SITE SETUP (PROCESS EXCELLENCE/PERFORMANCE), Salem, Tamil Nadu, 01/01/18, 05/31/18, Jumio, Selected for the set-up of a new business operation site in Salem (TN) delivered best practices in the process of newly hired Verification Expert and trained them on Process Management including Knowledge sharing.
Personal Information
- Father's Name: Shree Lakhan Singh
- Date of Birth: 07/04/93
- Nationality: Indian
- Marital Status: Married
Timeline
Operation team lead ( ML Tagging )
Jumio India Pvt. Ltd.
03.2021 - 11.2024
Subject Matter Expert
Jumio India Pvt. Ltd.
01.2018 - 03.2021
Verification Expert
Jumio India Pvt. Ltd.
07.2016 - 12.2017
- Corporate Communication
- Data analytics, Visualization, and Interactive dashboard
B.A. -
University of Kota
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