AKSHATHA B C
Financial Operations Analyst
Bengaluru,KA
Summary
• MBA Finance graduate with 5+ years of experience across financial operations, investigations, and risk management.
• Experienced in securities operations, exception management, fraud detection, compliance reviews, and operational risk assessment.
• Skilled in data analysis, investigative decision-making, process improvement, and stakeholder collaboration across global business operations.
• Maintained a 99.8% Customer Response Accuracy Rate while consistently achieving top KPI performance and quality standards.
• Combines financial operations expertise and risk-focused analysis to support effective decision-making, process controls, and business performance.
Overview
2
2
Certifications
5
5
years of professional experience
Work History
Investigation Specialist
Amazon
09.2021 - 03.2025
• Conduct detailed investigations and data analysis to identify anomalies, assess risk indicators, and support accurate decision-making across high-volume operational processes.
• Perform comprehensive reviews by validating information from multiple data sources, ensuring compliance with policies, quality standards, and operational controls.
• Identify process gaps and improvement opportunities, contributing to enhanced data quality, decision consistency, and operational efficiency.
• Collaborate with cross-functional teams to resolve complex cases, validate findings, and strengthen process governance and control mechanisms.
• Maintained a 99.8% accuracy rate while consistently exceeding quality and productivity targets, earning recognition as a top performer on key performance indicators (KPIs).
• Trained new hires and supported process governance through knowledge-sharing initiatives and SOP review activities.
Financial Analyst
Northern Trust
06.2016 - 06.2018
• Processed and posted principal and interest payments for Federal Mortgage-Backed Securities (FMBS), ensuring timely and accurate execution of scheduled payment activities.
• Investigated and resolved cash and holding-related exceptions through transaction analysis, reconciliation, and validation of security positions and payment data.
• Utilized Bloomberg and internal operational systems to verify security information, payment details, and transaction records.
• Contributed to the migration of processes to the TCS BaNCS platform by supporting testing, validation, and transition activities in collaboration with global teams.
• Consistently maintained high processing accuracy and received recognition for delivering error-free performance during critical payment cycles and pay dates.
Education
MBA - Finance
GITAM University
Bengaluru, India 06.2018 - 11.2020
B.com - Accounting And Finance
Seshadripuram Institute of Commerce And Management
Bengaluru 06.2013 - 06.2016
Skills
Data Analysis
Problem Solving
Process Improvement
Stakeholder Management
Business Operations
Operational Analysis
Microsoft Excel
Reporting & Documentation
Root Cause Analysis
Cross-functional Collaboration
Accomplishments
• 99.8% Customer Response Accuracy Rate (Audit-Assessed).
• Top KPI Performer.
• Outstanding Performance Recognition.
• Error-Free Payment Processing on Critical Pay Dates.
• Contributor to B2B Risk Detection & Anti-Dropshipping Initiatives.
• New Hire Training & Knowledge-Sharing Sessions.
Certification
• Anti-Money Laundering (AML) Training
Timeline
Investigation Specialist
Amazon
09.2021 - 03.2025
MBA - Finance
GITAM University
06.2018 - 11.2020
Financial Analyst
Northern Trust
06.2016 - 06.2018
B.com - Accounting And Finance
Seshadripuram Institute of Commerce And Management
06.2013 - 06.2016
KEY PROJECTS & INITIATIVES
B2B Fraud Detection Enhancement | Amazon
• Contributed to initiatives aimed at strengthening the detection of suspicious B2B transaction patterns through structured investigation and data analysis.
• Supported the development of review frameworks that improved investigation consistency and streamlined case assessment processes.
• Collaborated with stakeholders to identify process improvement opportunities and enhance investigation effectiveness.
Anti-Dropshipping Detection Initiative | Amazon
• Participated in initiatives focused on identifying and investigating unauthorized dropshipping activities across seller accounts.
• Assisted in refining review methodologies and detection processes to support policy enforcement and risk mitigation efforts.
• Documented key findings, process insights, and best practices to promote operational consistency and knowledge sharing.
BaNCS Implementation | Northern Trust
• Supported the migration from a legacy income-processing system to the TCS BaNCS platform for securities operations.
• Performed data validation, testing, and reconciliation activities to ensure accurate entitlement-level processing during system transition.
• Assisted in the development of SOPs, process documentation, and operational workflows, contributing to a successful implementation and post-migration stabilization.