AKSHATHA P.C
Business Analyst
Bengaluru
Summary
Results-driven Business Analyst with 5+ years of cross-functional experience spanning accounts receivable, HR analytics, business operations, and SaaS implementation across the healthcare and tech industries. Proven ability to analyze complex data, optimize workflows, and drive operational efficiency through process improvements and digital tools. Adept at leading end-to-end projects—from talent sourcing and onboarding to system administration and website development using AI platforms like Zoho. Known for bridging the gap between technical and business teams, supporting strategic decision-making with actionable insights.
Overview
6
6
years of professional experience
4032
4032
years of post-secondary education
Work History
Business Analyst/HR Analyst
ValueConnect Consulting Corp Pvt Ltd
04.2024 - Current
- Spearheaded end-to-end HR and business operations, including sourcing, onboarding, training, and managing internal teams across functions.
- Led business development initiatives such as cold calling, client engagement, and strategy alignment to drive organizational growth.
- Developed and launched the company’s website using AI-based tools like Zoho, enhancing digital visibility and customer engagement.
- Oversaw IT systems and SaaS implementations, including software installation, system administration, and process training for new hires.
Senior AR Specialist
Starmark Pvt Ltd.
10.2022 - 02.2023
- Analyzed complex payer behavior and reimbursement trends to drive strategic improvements in AR collections and revenue cycle performance.
- Collaborated with cross-functional teams to develop automated AR dashboards and reporting tools using Excel and Power BI.
- Identified root causes of high-volume claim denials and implemented data-driven solutions that significantly reduced rework and revenue loss.
- Supported system upgrades and acted as an AR process SME, ensuring accurate data migration, testing, and post-implementation analysis.
Accounts Receivable Specialist
Equilize RCM Services
01.2019 - 09.2022
- Analyzed A/R trends and denial patterns to identify revenue leakage and supported data-driven improvements in claims processing.
- Created and maintained dashboards and reports to track key metrics such as DSO, collections ratio, and aged receivables.
- Collaborated with cross-functional teams to streamline AR workflows, improving operational efficiency and cash flow.
- Provided actionable insights to leadership by interpreting data from EHR and billing systems (Epic, Cerner, Athena).
- Participated in system upgrades and testing, offering process improvement recommendations based on AR performance data.
Education
Full Stack Web Development
TAP Academy
Bengaluru, India06-2023
Bachelors of Engineering - Computer Science
Maharaja Institute of Technology
Mysore, India 01.2014 - 01.2019
Pre University - PCMB
St Joseph's High School
Madikeri, India01-2012
SSLC -
Karnataka Board
Govt Primary School01-2012
Skills
- Communication Skills
- Onboarding
- Recruitment
- Sourcing
- Website Development
- Problem Solving
- HTML
- CSS
- Excel
- Verbal & Non-verbal communication
- Presentation Skills
- Team Skills (Team activities)
- Goal Setting and Achieving (Result Orientation)
- Time Management
- Decision Making
- Hard worker
- Positive attitude
- Data analysis
- Project management
- Process improvement
Personal Information
- Date of Birth: 04/14/97
- Gender: Female
- Nationality: Indian
Timeline
Business Analyst/HR Analyst
ValueConnect Consulting Corp Pvt Ltd
04.2024 - Current
Senior AR Specialist
Starmark Pvt Ltd.
10.2022 - 02.2023
Accounts Receivable Specialist
Equilize RCM Services
01.2019 - 09.2022
Bachelors of Engineering - Computer Science
Maharaja Institute of Technology
01.2014 - 01.2019
Full Stack Web Development
TAP Academy
Pre University - PCMB
St Joseph's High School
SSLC -
Karnataka Board
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