Akshatha Rao
Bengaluru
Summary
With over 13 years of comprehensive industry experience in Service and Project Management, I have been exposed to the end-to-end spectrum of the SELL BUILD and the RUN phase. This provides me with a bird eye view of the various nuances involved in running a technology service from inception to sunset. With experience covering all aspects of the service and project spectrum, I am comfortable hitting the ground running by quickly identifying pain points, key involved stakeholders, and available runway to ensure the service or the project is back on track with minimal deviation.
SELL | Commercial & Contract Management, Driving Business Growth, Optimizing Contractual Relationships, Risk Mitigation, Financial Analysis and Contract Negotiations.
BUILD | Infrastructure & Application, Infrastructure Assessment, Solution Overview, Application Development, Scaled Agile, Development and Production Environments, IT and Application Testing.
RUN | Service & Escalation Management, Service and Operational Level Agreement, Account Management, Service Management, Vendor Management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager – Senior Project Manager
Airbus, India
08.2021 - 03.2025
- Driving delivery of 3.5 Cr INR towards annual revenue.
- Building a healthy pipeline of 10 Cr around potential deployments and opportunities.
- Leading a team of 8 Project Managers across the predictive/adaptive methodologies.
- Conduct Environmental Impact Assessment (EIA).
- Perform Job Hazard Analysis (JHA) and risk assessments for each task (e.g., trenching, welding, hydrotesting).
- Set KPIs (e.g., TRIR – Total Recordable Incident Rate, near misses, toolbox talks per week).
Senior Consultant – Project Manager
Seimens
08.2021 - 08.2022
- Managing multiple projects and individually contributed 1.5 Cr to the annually revenue.
- Trained and mentored around 30 members around Agile Project Delivery.
- Implemented the flawless start-up initiative (FSI) during the detailed engineering phase
Closeout of site queries and field change proposals - Knowledge of HSE regulations and industry standards
- Enforce Health, Safety, and Environment (HSE) standards and compliance.
Project Manager – Global Service
Dxc Technology
05.2019 - 08.2021
- Lead a team of 10 Service Managers around client allocation and utilization.
- Managed account highlights/lowlights and drove service improvements across customers
- Lead the multi-disciplinary project execution team. Identify inter-discipline interfaces and providing work directions for project advancement
- Organizing and participation for necessary reviews including Design, HAZOP, IPF and SAFOP
- Evaluation of design changes and initiates the change orders
Project Manager
HCL Tech
12.2015 - 05.2019
- Executed global server provisioning for 100+ locations, completing test validations, OAT,and smooth BAU transitions with zero post-handover escalations.
- Spearheaded GE-to-Alstom infra migration efforts, overseeing technical cutovers,knowledge transfers, and transition processes within global program mandates.
- Single point responsibility for the execution of the project within budget, schedule, quality and HSE requirements
Technical Solutions Representative I
Accenture Services Private Limited
10.2014 - 11.2015
- Coordinated incidents and its communication.
- Analyzed customer feedback to identify trends, driving enhancements in service delivery and product offerings.
Technical Solutions Representative II
Hewlett Packard Enterprise
11.2013 - 08.2014
- Provided technical support for enterprise solutions, resolving complex issues efficiently.
Education
Bachelor of Engineering - Information Science
Visvesvaraya University
Bangalore 08.2013
Skills
Agile Methodologies (Scrum, Kanban, Lean) Scaled Agile Framework (SAFe) Scrum Master
Product Owner Delivery and Operations Adaptive and Predictive Projects Application
Development Team Leadership Service and Operational Level Agreement Service and Major
Incidents Service Enhancement and Stabilization Allocation and Utilization Risk and
Opportunities Infrastructure Assessment and Migration Retail and Point of Sale Cost
Optimizations Revenue and Budget
Certification
- Project Management Professional (PMP) from Project Management Institute.
- AWS Soultion Architect
- Certified SAFe 6.0 Agilist from Scaled Agile.
- Certified Scrum Master from Scrum Alliance.
- ITIL V3 Foundation in Service Management
Timeline
Manager – Senior Project Manager
Airbus, India
08.2021 - 03.2025
Senior Consultant – Project Manager
Seimens
08.2021 - 08.2022
Project Manager – Global Service
Dxc Technology
05.2019 - 08.2021
Project Manager
HCL Tech
12.2015 - 05.2019
Technical Solutions Representative I
Accenture Services Private Limited
10.2014 - 11.2015
Technical Solutions Representative II
Hewlett Packard Enterprise
11.2013 - 08.2014
Bachelor of Engineering - Information Science
Visvesvaraya University
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