Akshay Gaikwad
Quality Control And Assurance
PUNE
Summary
Quality control professional with more than 9 years of experience in quality control and quality assurance. Experienced in customer complaint handling with effective root cause analysis and implementation of corrective and preventive actions. Committed to thoroughly assessing product quality and manufacturing processes to develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements to achieve excellent results, continuous improvement and customer satisfaction.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Deputy Manager Quality
Henkel Adhesive Technologies India Private Limited
Pune
12.2020 - Current
- Reduction in customer complaints through adherence to quality standards and customer requirements.
- Achieved zero customer complaints due to manufacturing process defects.
- Driving quality pulse for Kurkumbh site and improvement on Quality score
- Regional coordinator for effective implementation and tracking of NCMR (Non- conforming Material Report) in IMEA region
- Successfully implemented NCMR at Turkey sites in year-2021 and trained manpower on NCMR tool for effective management of non-confirming materials.
- Increased quality productivity by rolling out smart QC projects on testing time reduction
- Managed and archived quality documentation and participated in internal and external quality audits
- Trained and certified on A3 thinking methodology used for problem solving
- A3 methodology is based on PDCA cycle
- Leading digitalization for Kurkumbh site and regional coordinator digitalization for IMEA region
- Daily and monthly updating of KPI and communicate quality concerns with cross functional team
- Authorized signatory for controlled substances under Narcotics control bureau ensuring all legal requirements are met related to purchase, storage, consumption and handling of controlled substances.
QA Executive
Henkel Adhesive Technologies India Private Limited
Mumbai
08.2014 - 12.2020
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Calibration and verification of all lab equipment ensuring zero NC in all audits.
- Effective management of shift schedules and ensure manpower availability in shifts
- Procurement of lab chemicals and consumables with stock management
- Follow up with external vendors on AMC for various lab equipment
- Assist Quality manager on customer complaint analysis and verification of CAPA implementations on shop floor to avoid repeat complaints. Achieved zero repeat complaints.
- Raise and manage supplier complaints in case of raw material rejections and follow up with supplier for CAPA
- Supported Quality manager with transfer and installation of lab equipment at new site
- Conducted UAT test for QM module in SAP for new site.
- Equipments handled- GC, HPLC, NIR, FTIR, AAS, UTM, Moisture analyzer, Auto-Titrator.
QA Chemist
Hindustan Polyamides and fibers Limited
Pune
01.2013 - 07.2014
- Analysis of raw materials and finished goods for purity by GLC
- Calibration and daily verification of various lab equipments like GC, HPLC, Karl-Fischer, pH and conductivity meter
- Documentation of raw materials and finished goods along with certificate of analysis and lab reports
- Supported production with on time result delivery with 100% accuracy of lab results.
Education
Master of Science - Analytical Chemistry
Abasaheb Garware College University of Pune
Pune 06.2010 - 07.2012
Skills
Problem-solving abilitiesMicrosoft Power BIAnalytical skillsQuality system Auditing
Quality management systems knowledge
Quality improvement dashboards
Statistical Process Control
Measurement System Analysis
8D Methodology
Accomplishments
- Developed Power BI based dashboard for tracking Management of Change request across IMEA region
- Supported business on management of OSMI (obsolete slow-moving inventory) by reviewing it on regular basis with business leading to saving of 500T Euro
- Collaborated with cross functional team in the development of Fenton process for by product treatment in ETP plant resulting in approx savings of 200T Euro
- Delivered a six-sigma project on improving FTR rate (First time right) of finished product from 85% to 96%
- Participated in state level Quality Circle Competition organized by CII (Confederation of Indian Industry)
- Received WoW award two times for commitment and support provided for successful completion of corporate audit and sustainability drives across local schools.
Certification
Internal Auditor-Quality Management System based on IATF 16949:2016 and ISO 9001:2015
Timeline
Deputy Manager Quality
Henkel Adhesive Technologies India Private Limited
12.2020 - Current
Internal Auditor-Quality Management System based on IATF 16949:2016 and ISO 9001:2015
10-2018
Six sigma Green Belt
12-2017
QA Executive
Henkel Adhesive Technologies India Private Limited
08.2014 - 12.2020
QA Chemist
Hindustan Polyamides and fibers Limited
01.2013 - 07.2014
Master of Science - Analytical Chemistry
Abasaheb Garware College University of Pune
06.2010 - 07.2012
C Certificate of N.C.C (National Cadet Corps)
05-2010