Data Analyst with expertise in Python, SQL, Power BI, and Excel, leveraging a strong foundation in customer support. Demonstrated ability to enhance processes through data analysis, dashboard creation, and informed decision-making. Proficient in trend analysis, data visualization, and reporting within business operations.
Languages & Tools: Python, SQL, Excel, Power BI, MySQL, Git
Libraries/Frameworks: Pandas, NumPy, Matplotlib, Scikit-learn
Concepts: Data Cleaning, Data Analysis, Machine Learning, Statistical Analysis, Dashboarding, RCA, KPI Tracking