Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Akshay Kumar

Summary

Determined professional with experience of 3 years 5 months in SAP IS-Utilities Device Management and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Application Development Analyst

Accenture
12.2023 - Current
  • Managed SAP IS-U Device Management processes, including Device installation, Device Removal, Device Replacement, and Device Modification.
  • Facilitated Industry flows (SAP IS-U) such as COS Gain and COS Loss journeys for customers registering for new electricity or gas connections.
  • Implemented minor code changes to enhance application functionality, contributing to a 15% increase in user satisfaction.
  • Applied knowledge of SAP IS-U and MDMS integration to execute relevant meter updates on smart meters.
  • Diagnosed and resolved ABAP program issues, reducing bug resolution time by 25% through effective debugging and troubleshooting.
  • Oversaw SAP IS-U Meter Reading Management processes, such as Meter Reading Order Creation, Download, Receiving meter readings, and Estimation.
  • Engaged with clients via Teams to clarify issues and propose data fixes, achieving a 95% satisfaction rate in issue resolution.
  • Configured Business Workflows, switch documents, and IDOCs to optimize data processing.

Application Development Associate

Accenture
11.2021 - 11.2023
  • Conducted system health checks and generated various monitoring reports, improving system reliability and performance tracking.
  • Managed incidents and change requests while conducting system health checks, maintaining system uptime at 99.9% for optimal performance.
  • Executed monthly DAC activities to update production tables, ensuring alignment with business requirements and enhancing data accuracy.
  • Managed operational support by executing tasks during change windows and providing on-call support, resulting in a 20% reduction in downtime.
  • Handled change requests and problem records, streamlining issue resolution processes and improving team efficiency.
  • Gained a brief understanding of DCC Service requests that fetch and update information on Smart meters.
  • Analyzed Master data, transactional data, Business partner, Contract, contract account, installation, premise, connection object, and their related tables.

Education

BE/B.Tech/BS - Mechanical

Reva University
06-2021

Skills

  • SAP ABAP
  • Meter reading management
  • Incident management
  • Team collaboration
  • Jira
  • ServiceNow
  • SAP IS-U Device Management
  • SAP IS-Utilities
  • OOPS
  • Testing and deployment

Certification

  • Accenture Tech Expressway Certification: SAP ABAP

Accomplishments

  • Accenture Tech Expressway Academy - Merit Holder (SAP ABAP)
  • Received 'client value creation' recognition 3 times
  • Developed automation tools that improved reporting and monitoring capabilities, resulting in a 30% increase in operational efficiency.
  • Delivered comprehensive knowledge transfer sessions to junior team members, boosting team productivity by 40% through enhanced understanding of functionalities.

Timeline

Application Development Analyst

Accenture
12.2023 - Current

Application Development Associate

Accenture
11.2021 - 11.2023

BE/B.Tech/BS - Mechanical

Reva University

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Akshay Kumar