Akshay Malhotra
Retail Manager
New Delhi
Summary
Enterprising customer relationship manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Retail Manager
Castmer Relationship Manager
Delhi
01.2023 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Answered questions about store policies and addressed customer concerns.
- Completed daily paperwork and computer entry of sales data as established by management.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Controlled store inventory and reviewed cash handling and operations reports.
Vijay Sales
Floor Manager
Delhi
03.2022 - 12.2023
- Operated forklift and freight handling equipment.
- Packaged and loaded finished product for customer shipments.
- Assisted with equipment set-up prior to operation and cleaning.
- Verified documentation and freight condition according to quality standards.
Education
MBA -
Delhi University
04.2023 - Current
Graduation -
Delhi University
06.2018 - 07.2020
10th -
Cbse
North West Delhi 03.2016 - 03.2017
12th -
Cbse
North Delhi 03.2019 - 03.2020
Skills
Business Development
Timeline
MBA -
Delhi University
04.2023 - Current
Retail Manager
Castmer Relationship Manager
01.2023 - Current
Vijay Sales
Floor Manager
03.2022 - 12.2023
12th -
Cbse
03.2019 - 03.2020
Graduation -
Delhi University
06.2018 - 07.2020
10th -
Cbse
03.2016 - 03.2017
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