Summary
Overview
Work History
Education
Skills
Personal Information
Interests
Timeline
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Akshay Murthy

Akshay Murthy

Servicenow Pre-Sales Strategist | Bid & Proposal Management Leader
Bengaluru

Summary

Versatile Pre-Sales Leader with deep expertise in go-to-market strategy and ServiceNow Non-ITSM solutioning. Skilled at driving transformative initiatives that accelerate business growth and enhance operational efficiency. Proven success leading cross-functional teams, implementing scalable improvements, and cultivating a culture of transparency and collaboration. Seeking new challenges within a growth-driven organization to deliver strategic impact and innovation.

Overview

20
20
years of professional experience

Work History

Servicenow Pre-sales Leader & Strategist

HCL Technologies
08.2018 - Current
  • Accelerated revenue and enterprise expansion through close collaboration with Account Executives, Client Partners, and Delivery stakeholders, ensuring solution alignment and developing strategic value messaging for Fortune 500 engagements
  • Directed solution strategy and pre-sales engagement across $15M+ in complex enterprise tasks, involving multi-module ServiceNow solutions
  • Orchestrated task decomposition, prioritization, and resource alignment to ensure timely solution delivery for deals exceeding $1M each
  • Led cross-functional collaboration with product, architecture, and partner teams to develop scalable solution demos and workshops, aligning with Supply Chain Management, Human Capital Management, and CRM practices within HCLTech
  • Enabled go-to-market strategies for emerging ServiceNow modules—including GRC, HRSD, Sourcing & Procurement, CSM/FSM, and Legal Service Delivery—by integrating Gen AI solutions, contributing to the acquisition of net-new strategic accounts.
  • Collaborated with customers from Healthcare/Life Sciences, Telecommunications, Retail & Financial services verticals to extract strategic use cases fueling the development of Gen AI, Agentic AI capabilities, accelerators, and migration toolkits
  • Accomplished delivery of 50+ Projects, related to Supply chain products which includes Implementation, Upgrade & AMS Projects



Senior Technical Associate

BA Continumm Solutions
05.2007 - 03.2012


  • Carried Out product requirement analysis adopting the best end to end solution using PMO methodology
  • Authored GAP analysis, Tool analysis and architecture fitment analysis
  • Supervised Change Management & Orchestrated with CAB (Change Advisory Board)
  • Crafted & Delivered a product for tracking Headcount and the Transaction volumes of the treasury products
  • Oversaw the functionality of the products/application involved in Loan Fulfillment Process and Loan Disbursement Process
  • Assisted in the selection of new technologies to integrate into existing systems for improved functionality based on business requirements analysis.

Process Developer

Genpact
07.2005 - 05.2007
  • Developed new processes for increased production capacity and improved product quality.
  • Crafted Business requirement Analysis
  • Controlled Coordination with all the 240 Manufacturing Inventory Organization across the Globe
  • Authored Test Case Analysis for the processes in Oracle E-business Suite
  • Participated in Testing and Designing the programme for GE Healthcare in Oracle E-Business suit (Manufacturing Module)
  • Orchestrated the flow of Inventory Carrying Value in Oracle and Legacy Systems
  • Executed weekly, monthly, and annual Reporting of Inventory balances

Education

Masters - Finance

Bangalore University
06.2003 - 06.2005

Bachelor's - Accounting

Bangalore University
04.2001 -

Skills

  • Servicenow Pre-Sales Strategist

  • Product Alliance Management

  • Servicenow Solutioning

  • Servicenow HRSD, IRM, Sourcing & Procurement, Legal Services Delivery

  • Servicenow Day Zero Activities

  • ServiceNow Practice Governance

  • Stakeholder Management

Pipeline management

Key account management

Upselling strategies

Personal Information

Interests

Volunteer as a yoga instructor, fostering health and well-being among community members during off-hours

Timeline

Servicenow Pre-sales Leader & Strategist

HCL Technologies
08.2018 - Current

Senior Technical Associate

BA Continumm Solutions
05.2007 - 03.2012

Process Developer

Genpact
07.2005 - 05.2007

Masters - Finance

Bangalore University
06.2003 - 06.2005

Bachelor's - Accounting

Bangalore University
04.2001 -
Akshay MurthyServicenow Pre-Sales Strategist | Bid & Proposal Management Leader