Akshay Narula
Product Manager - EdTech Solutions
Delhi
Summary
As a Product Manager at Wadhwani AI, I specialize in crafting and implementing AI solutions for the Ministry of Education, aimed at catalyzing digital transformation and rigorously measuring the impact of policy interventions. With a robust background in business management and technology and over 6 years of professional experience, my expertise lies in steering projects to successful delivery, enhancing client satisfaction, and achieving technological excellence.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Product Manager
Wadhwani AI
11.2023 - Current
- Led the initiative to establish a centralized monitoring system for the Ministry of Education, utilizing Integrated Command and Control Centre (ICCC) framework to amalgamate education data sets across India into a comprehensive data lake.
- Spearheaded development of use case documents by conducting extensive market research and identifying critical requirements for government-run e-learning platforms, including SWAYAM and SATHEE, to guide strategic enhancements.
- Conducted functional analyses and offered strategic recommendations on UI/UX improvements to enrich user experiences across various digital platforms managed by the Ministry of Education, thereby facilitating smoother educational journeys.
- Performed in-depth impact analysis of educational policy interventions by evaluating data across multiple stakeholder levels, which enabled the creation of tailored Key Performance Indicators (KPIs) to measure success and guide future strategies.
- Successfully launched AI-based SMS solution tailored for students in remote areas, providing them with seamless access to educational content through D2H channels, utilizing advanced generative AI models to bridge educational gaps.
Assistant Manager
KPMG India
10.2021 - 10.2023
- Technology consulting in Public Sector to uplift adoption of Ayushman Bharat Digital Mission (ABDM) at National Level
- Conceptualized and implemented data integration plan for stand-alone 30+ Health IT Applications under the purview of Ministry of Health and Family Welfare, Government of India into the National Public Health Observatory (ICCC set-up)
- Managed the Covid-19 Pandemic situation for MoHFW by conceptualizing functionality, data management, server sizing, and product management for Covid-19 India Portal
- Supported in implementation of Aarogya Setu 2.0 in terms of UI Design, Wire-framing, Functional Requirement Gathering and Project Management
- Created and delivered interactive presentations to various stakeholders (PMO India, WHO Key Personnel, Mr. Bill Gates etc.) along with detailed work plans, storyboarding
- Represented KPMG's work on the Project at G20 India Health Track meeting in April 2023
Sr. Consultant
Stragure Technologies (Earlier VoxxUp Inc.)
10.2020 - 10.2021
- End to end product management of Queue Management Application (Web Portal) running across 50+ Medical Dispensaries in the US Region
- Alignment of policies and compliances of HIPAA with in-house products and services
- Conceptualized and developed on a functionality of QR code scanning for order placement that resulted in 40% reduction in the time spent by a customer in the retail stores
- Performed R&D and implementation for client’s e-commerce website, improving the customer journey and developing a new product followed by rigorous testing and obtaining users’ feedback
Process Manager
MedTrail Technologies
01.2020 - 10.2020
- Evaluated impact of process change on overall operations for the health-tech startup and determined return on investment
- Evaluated and developed scalable business processes using BPMN™ 2.0 for central operations that helped in reducing costs (by 55%) and increasing productivity
Management Trainee
HDFC Life
06.2019 - 01.2020
- Improved new business sourced numbers by achieving 121% of the target for the third quarter of 2019 by participating in product drives
- Worked actively on Persistency Project and increased renewal percentage to 75% which initially stood at 60%
Summer Intern
United Biscuits (McVitie's)
04.2018 - 06.2018
- Studied consumer needs and promoted sales of the imported range in Gourmet stores
- Improved in‐store visibility and achieved 100% target during Big Day sales and received a PPO from the company
Education
MBA - Marketing And Information Technology
FORE School of Management
New Delhi 06.2017 - 03.2019
Certification - International Competitive Strategy
Nanyang Business School
Singapore 02.2018 - 05.2018
B.Tech - Information Technology
Bhagwan Parshuram Institute of Technology, GGSIPU
New Delhi 06.2012 - 05.2016
Accomplishments
- Promoted to Assistant Manager from Consultant at KPMG (2023)
- Awarded with "Impact Award" for excellent contribution in the project as well as business development initiatives at KPMG (2022)
- Awarded with "Rising Star Award" for outstanding performance as a new joiner at KPMG (2022)
- Promoted to Sr. Consultant from Sr. Business Analyst at Stragure Software Technologies (2021)
- Selected for the International Immersion Program to study International Business Strategy at Nanyang Business School, Singapore (2018)
- Member, Special Interest Group - Marketing (SigMa), Student Council, FORE School of Management (2017 - 2019)
- Organizing Committee Member (Sponsorship Head), College Fest, BPIT, GGSIPU (2015 - 2016)
- Awarded as "Amazon Campus Star" by Amazon and MTv for outstanding performance in curricular and co- curricular activities (2015 - 2016)
- Won P&G India Marketing Internship for outstanding contribution in their "Hawa Badal Do" Campaign (2014 - 2015)
Academic Projects
- Dissertation Project on Investigating Virtual Assistants in Everyday Life: A Behavioral Comparison (2018 - 2019)
- Research Paper on Network Security using Cryptographic Techniques (2015 - 2016)
Skill Set
- Product Management
- Project Management
- Policy Impact Assessment
- Logical Framework Analysis
- Business Process Design
- Research and Trend Analysis
- Database Management
- Stakeholder Management
- Collaborating Across Teams
- Business Strategy
- Team Building and Leadership
Software and Database Knowledge
- MS SQL
- BPMN™ 2.0
- Visio/Lucid Charts/Draw.io/Adobe XD
- Project Management Tool - Monday.com, JIRA
- IT Support Tool - Freshservice
- Questionnaire Creation
- SPSS
- Tableau
- MS Office Suite
Interests
- Travelling
- Technology Ideas and Studies
- Social Service
- Cooking
- Cinema
- Designing
Timeline
Product Manager
Wadhwani AI
11.2023 - Current
Assistant Manager
KPMG India
10.2021 - 10.2023
Sr. Consultant
Stragure Technologies (Earlier VoxxUp Inc.)
10.2020 - 10.2021
Process Manager
MedTrail Technologies
01.2020 - 10.2020
Management Trainee
HDFC Life
06.2019 - 01.2020
Summer Intern
United Biscuits (McVitie's)
04.2018 - 06.2018
Certification - International Competitive Strategy
Nanyang Business School
02.2018 - 05.2018
MBA - Marketing And Information Technology
FORE School of Management
06.2017 - 03.2019
B.Tech - Information Technology
Bhagwan Parshuram Institute of Technology, GGSIPU
06.2012 - 05.2016
Similar Profiles
Sonam GonpoSonam Gonpo
Translator and Transcriber at Wadhwani AI, Monlam AI, And US AIDTranslator and Transcriber at Wadhwani AI, Monlam AI, And US AID
Shashwat DurgeShashwat Durge
Talent Acquisition Associate at Wadhwani AITalent Acquisition Associate at Wadhwani AI
Ritika BishtRitika Bisht
Senior Consultant- Content and Project Manager at Wadhwani FoundationSenior Consultant- Content and Project Manager at Wadhwani Foundation