Akshay Shinde

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

• Overseeing the efficient and effective collection operations.
• Implementing competent strategies with a view to control flows.
• Maintaining healthy relations with Administrative authorities and corporate/ institutional clients, ensuring process implementation.
• Monitoring agencies portfolio performance, conducting profitability analysis, timely training for new collection tools.
• Use of Legal as a tool to improve and fasten recovery in selective accounts.

• Tata Motors Finance Ltd., 01/2010, Present, Head - Collections Centre of Excellence
• HDFC Bank Ltd., 06/2006, 01/2010, Branch Recovery Manager
• ICICI BANK Ltd.[ RAPG Div.], 07/2004, 06/2006, TCM
• Indusind Bank Ltd., 05/2002, 06/2004, Product Executive
• Sapana Polyweaves Ltd., 10/1998, 05/2002, Marketing/Accounts Officer

• Leading role in Project Vitalize from last 2 consecutive years.
• Winner of MD Awards Twice consecutive year for Athens & London in 2017 & 2018.
• Certified Super Drona, a training skill certificate on training on functional as well as soft skills.

A qualified MBA and Law Graduate with over 18+ years' experience in areas of Business & Collections and Team Management for Financial Products in new vehicle finance business. Presently serving Tata Motor Finance Ltd as a Head Collections Centre of Excellence. Track record of consistently achieving Targets of Collections as well as process upkeep building dynamic teams, identifying high-potential areas and profiles during the career span. Experience in Capacity Planning, Relationship Management to achieve pre-set targets. Demonstrated skills in customer relationship management & channel management. Possess strong business acumen with proven track record of increasing revenues, streamlining workflow & providing quality customer service to clients. Ability to support & sustain a positive work environment that fosters team performance with strong communication; relationship management skills.