Akshay Singh
Senior Project Manager
Gurugram
Summary
Dynamic Project Manager/PMO in IT with a decade of experience leading complex software development and cross-functional projects. Expertise in Agile and Waterfall methodologies, complemented by a strong understanding of creative production environments. Industry-acclaimed certifications in Agile Project Management, Managing Project Stakeholders, and Project Management Essentials enhance the ability to drive project success. Proven track record of orchestrating flawless project execution by aligning initiatives with strategic goals, ensuring exceptional quality and stakeholder satisfaction.
Overview
10
10
years of professional experience
10
10
Certification
Work History
Project Management Consultant
Freelancers Union
Noida, India
10.2025 - 02.2026
- Led cross-functional teams to deliver project milestones on time and within budget.
- Developed comprehensive project plans, outlining scope, objectives, and resource allocation.
- Implemented process improvements that enhanced team collaboration and efficiency.
- Conducted risk assessments to identify potential challenges and mitigate issues proactively.
- Facilitated stakeholder meetings to ensure alignment on project goals and expectations.
- Streamlined project management processes by implementing Agile methodologies, resulting in increased efficiency and faster project completion times.
- Oversaw change control processes to ensure all requested modifications were properly documented, assessed, approved, and implemented throughout the project lifecycle.
Project Manager
ITC Infotech
Gurugram
10.2024 - 09.2025
- Led the standardization & conversion in the projects in PLM by using Agile/Scrum & ITSM as a compliance.
- Hands on experience on Agile tools, Jira, SNOW, MS Project etc.
- Orchestrated the successful launch & release of multiple projects.
- Implemented PLM project management frameworks including forecasting & invoicing.
- Coordinated with stakeholders to prioritize project releases based on business requirement and client feedback, leading to a 22% increase in customer satisfaction.
- Facilitating stakeholder engagement & managing expectations to ensure alignment with project goals.
- Led cross-functional teams to deliver IT projects on time and within budget.
- Developed project plans, timelines, and resource allocations to ensure efficient execution.
Project & Release Manager
ITC Infotech (Fidelity International)
Gurugram, India
08.2023 - 09.2024
- Led the deployment of a new/enhancement in the projects, improving rendering times by 25% by using Agile/Scrum & ITSM as a compliance. Hands on experience on Agile tools, Jira, SNOW, Trello, Asana etc. Orchestrated the successful launch & release of multiple projects fostering a collaborative environment with efficient Service management that improved project efficiency by 35%. Implemented an Agile workflow & end-to-end release process that reduced release cycle time by 25%, resulting in earlier product releases. Coordinated with stakeholders to prioritize project releases based on business requirement and client feedback, leading to a 20% increase in customer satisfaction. Facilitating stakeholder engagement & managing expectations to ensure alignment with project goals.
Technical Project Manager
PureSoftware
Noida, India
08.2022 - 03.2023
- Led the smart platform development project for telecom 5G domain. Contributed to the reduction of project overhead by 15% through improved vendor negotiations and resource management. Managed SDLC, agile framework & tools, ServiceNow. Collaborated with vendors and stakeholders to align project milestones with increasing pre-launch engagement by 30%. Managed CapEx & OpEx, project cost with tech lab setup. Coordinated with the production team to streamline the web app development process, increasing staff productivity by 25% by implementing Agile. Utilised MS planner with JIRA, SNOW, Trello, Kanban. Detailed reporting guiding stakeholders decisions & objectives.
Project Management
Tata Consultancy Services
Noida, India
03.2017 - 06.2022
- Managed 6 end-to-end projects from IT Infra, E&R, Telecom domains. Led agile ceremonies & facilitated sprint planning, reviews & retrospectives. Transition Management, Project/Program Management as PMO. Managed SDLC, agile framework & tools, ServiceNow, JIRA, Asana etc. Collaborated with clients from US, UK, Europe, Canada & Australia to align project milestones with business objectives. Managed budget of resources as allocation, strategising wisely to avoid project deliveries. Coordinated with the production team to streamline the project progress & documentation.
Systems Analyst
Tata Consultancy Services
Kolkata, India
01.2016 - 03.2017
- Analyzed and improved IT infrastructure along with the NOC/GCC, enhancing system stability by 20%. Collaborated directly with project managers and developers to troubleshoot technical issues, reducing downtime by 15%. Generated comprehensive reports on system performance, providing actionable insights for continuous improvement. SLA Management, Escalation Management. Handson experience on Incident/Change/Service Management. Initiated a knowledge-sharing program amongst the tech team, improving collective problem-solving skills.
Education
Master in Business Administration -
SMU
India08-2016
Bachelor of Science -
Chatrapati Shahu Ji Maharaj University
India06-2014
Skills
- Project Management
- Release Management
- Stakeholder Management
- Kanban
- Confluence
- Agile Methodologies
- Jira Proficiency
- PMO
- Scrum & Sprint Management
- Service Management
- Team Management
- PLM
- Windchill Implementation
- Project leadership
- Waterfall methodology
- Microsoft Project
- Risk management
- Cross-functional collaboration
Certification
- Agile Project Management - Google - Present
- Project Management - Google - Jan 2025 - Present
- Multiple Short term Certifications - Jan 2020 - Present
- Windchill Implementation - PTC - Jun 2025 - Present
- Project Management Essentials - Management & Strategy Institute - Dec 2021 - Present
INTERNSHIPS
Business Consulting - TATA Apco - Feb 2015 - Aug 2015 | New Delhi
LANGUAGES
English
Hindi
Timeline
Project Management Consultant
Freelancers Union
10.2025 - 02.2026
Project Manager
ITC Infotech
10.2024 - 09.2025
Project & Release Manager
ITC Infotech (Fidelity International)
08.2023 - 09.2024
Technical Project Manager
PureSoftware
08.2022 - 03.2023
Project Management
Tata Consultancy Services
03.2017 - 06.2022
Systems Analyst
Tata Consultancy Services
01.2016 - 03.2017
Bachelor of Science -
Chatrapati Shahu Ji Maharaj University
Master in Business Administration -
SMU