Project Manager with 6+ years of experience delivering client-facing technology, data, and AI initiatives across banking, pharmaceutical, and digital platforms. Proven ability to lead cross-functional teams, manage stakeholders in regulated environments, and drive end-to-end delivery using Agile methodologies. International exposure across the UK and APAC, actively seeking Malaysia-based opportunities with relocation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Manager
Netlink Solutions
06.2025 - Current
Directed end-to-end delivery of client-facing technology projects across gaming, sports, and enterprise sectors, enhancing client satisfaction and project success rates.
Served as primary client-facing Project Manager, partnering with global stakeholders and ZS Associates to translate complex business requirements into scalable, innovative solutions.
Delivered AI-driven data and knowledge management initiatives for pharmaceutical clients, optimizing clinical and business content workflows and improving operational efficiency by approximately 15%.
Managed Agile delivery processes, including sprint planning, backlog prioritization, and release coordination, ensuring 95% on-time project completion.
Led and coordinated a multidisciplinary team of 40+ members, boosting delivery efficiency by 20% through targeted process improvements and team mentoring.
Senior Project Management Analyst
Santander
07.2024 - 06.2025
Supported end-to-end delivery of enterprise mortgage management platforms, including Finastra, Temenos, and Finacle, enhancing system integration and performance.
Developed and deployed Power BI dashboards to monitor delivery metrics and KPIs, increasing decision-making efficiency by approximately 15%.
Managed regulatory documentation and enforced delivery governance, ensuring 100% compliance with FCA regulations and audit requirements.
Shift Manager
Burger King
04.2022 - 04.2025
Directed daily operations to enhance frontline service excellence and optimize cross-functional team collaboration.
Supervised inventory management, logistics, and vendor relationships, ensuring seamless and uninterrupted operational flow.
Achieved Employee of the Year (2023) award for exemplary leadership and pioneering service innovation initiatives.
Business Consultant (Freelance)
Blackmont Consulting
11.2019 - 11.2021
Delivered strategic consulting solutions across diverse industries by conducting structured problem analysis and data-driven decision-making.
Designed and implemented scalable web-based platforms, enhancing financial reporting accessibility and reducing data retrieval time by 30%.
Project Management Analyst
Accenture
11.2021 - 11.2022
Directed large-scale system migration projects for global clients, achieving a 95% on-time delivery rate and ensuring seamless transition with minimal disruption.
Spearheaded automation initiatives that enhanced operational efficiency, resulting in approximately 15% reduction in cost overruns and substantial time savings.
Intern
Bright Network
01.2022 - 02.2022
Led sustainability consulting projects for global clients such as Budweiser and British Airways, driving impactful environmental initiatives.
Developed and supported implementation of carbon reduction and net-zero strategies aligned with 2030 corporate sustainability targets.
Conducted in-depth research on sustainable operations and ESG frameworks, delivering actionable insights that enhanced client decision-making.
Sustainability and Carbon Strategy
Education
Master of Science - International Business, Global Business management