Ramcharan K
Chennai
Summary
Certified Project Management Professional (PMI-PMP) and SAFe Scrum Master with 15 years of experience successfully leading end-to-end projects and programs across diverse domains. Specializing in Agile Project Management, Scrum, DevOps, and Microsoft Azure, with five years of hands-on Scrum experience. Proficient in tools such as Jira, Power BI, and ITIL to drive efficient project execution. Skilled in stakeholder engagement, change management, risk mitigation, and program oversight. Consistently deliver projects on time and within budget while maintaining clear, effective communication with clients and cross-functional teams.
Overview
14
14
years of professional experience
Work History
Project Manager
Intelliswift
Chennai
11.2023 - Current
- I am responsible for handling security incidents, cloud and application security issues, and ulnerabilities management, as well as serving as the business point of contact for the Security PMO.
- I have had an excellent track record of resolving vulnerabilities identified across various engineering and platforms, thereby ensuring the security compliance of the organization
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Produced thorough, accurate, and timely reports of project activities.
- Maintained records of all documents related to each project, including specifications, change orders, and invoices.
- Created project status presentations for delivery to customers or project personnel.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Created team objectives and roles with specific goals outlined for each individual.
Project Manager and Program Manager Cum Scrum Master
Quest Global
Chennai
03.2022 - 10.2023
- Project manager of DevOps engineering, cybersecurity operations, and architecture team, and scrum master for the BI reports team with 11 years of total experience.
- Owns the roadmap, timelines, and delivery of data engineering and application work streams by building end-to-end schedules and managing cross-team and cross-functional project timelines in collaboration with engineering management, product management, and business stakeholders
- Managing dependencies, operations management for Tier 2 support, ITSM (release and change management).
- Conducts retrospectives, understands best practices, drives process improvements, finds new ways of operating with a focus on engineering efficiency and simplicity of processes
- Scrum Master for ETL team (Facilitate Scrum ceremonies, remove impediments, coach, monitor and protect the team from Impediments / Roadblocks, Foster Collaboration s Promote continuous improvement
- Release Backlog Grooming and Planning for the assigned project activities.
- Run stand-up meetings on each project, spring planning, and sprint review meetings as per Agile standards.
- Keep customers and stakeholders informed of the project status, as per the process standards.
Scrum Master and Project Manager
Wipro Ltd
11.2014 - 11.2019
- Prepare Project management plan for migration schedule by aligning with technical and business stakeholders through technical discussions and meetings
- Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
- Ensuring that development teams follow Scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.
- Directing the technical discussion and leading the migration as part of service deployment.
- Management of change approvals through the Change Control Board by reviewing all the required approvals, migration documents, etc.
- Release Backlog Grooming and Planning for the assigned project activities.
- Run stand-up meetings on each project, spring planning, and sprint review meetings as per Agile standards.
- Scheduling and facilitating scrum events, meetings, and decision-making processes
Project Manager Delivery Operations Project Management
TATA Communications
05.2013 - 01.2014
- Managed end-to-end delivery of Internet and voice products (IPVPN, EWL) for carrier customers, ensuring on-time and SLA-compliant execution.
- Communicated project status and risks to senior stakeholders through regular reports and presentations.
- Led a team of 6, conducting audits and peer reviews to ensure process compliance and accountability.
- Coordinated with cross-functional teams (sales, planning, design, and delivery) to resolve network issues and maintain workflow integrity..
- Maintained project documentation and repositories, supported Scrum activities, and tracked change requests post-standups.
Technical Consultant
Sutherland Global Services
04.2013 - 01.2014
- Oversaw end-to-end order management from initiation to delivery, ensuring timely updates and communication with clients.
- Tracked and monitored project progress using tools like MS Project, Jira, Gantt charts, and internal project trackers.
- Managed project-level risks and issues, driving resolution, mitigation strategies, and escalations when necessary.
- Led risk and issue management at the project level, including mitigation planning, resolution, and escalation handling.
Software Testing Engineer and Product Analyst
Electron India
05.2011 - 05.2013
- Work with cross-sectional teams to complete the assigned job duties within deadlines.
- Provide vital information to end users regarding product functionality and quality.
- Work with supervisors to plan and coordinate test activities
- Run the relevant test scripts and do the manual testing on the software's hardware components.
- Provisioning of firmware to the ARM controller embedded on hardware and System on Chip (SoC) using Flash Magic Boot-loader's Serial Download Protocol (SDP).
Education
B.Tech/B.E. -
Anjalai Ammal Mahalingam Engineering college
Thiruvarur01.2010
XIIth - English
01.2006
Xth - English
01.2003
Skills
- Service Delivery Management
- Risk assessment
- Project / Program Management
- Project Planning and Scheduling
- Sprint Planning
- Change management
- Performance evaluations
- Scrum master
- Cross-functional collaboration
- Confluence
- Jira
- Stakeholder engagement
- Defect Management
- PI
- Scaled Agile Framework
- Scrum Master
Social Link
https://www.linkedin.com/in/ramcharran-kramcharran-1b14873b/
Languages
- English
- Tamil
- Telugu
Total Work Experience
14 Years 0 Month
Courses Certifications
- PMP, 11/26
- Certified SAFe 6 Scrum Master, 11/25
Timeline
Project Manager
Intelliswift
11.2023 - Current
Project Manager and Program Manager Cum Scrum Master
Quest Global
03.2022 - 10.2023
Scrum Master and Project Manager
Wipro Ltd
11.2014 - 11.2019
Project Manager Delivery Operations Project Management
TATA Communications
05.2013 - 01.2014
Technical Consultant
Sutherland Global Services
04.2013 - 01.2014
Software Testing Engineer and Product Analyst
Electron India
05.2011 - 05.2013
B.Tech/B.E. -
Anjalai Ammal Mahalingam Engineering college
XIIth - English
Xth - English
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