Ritwik Mishra
Pune
Summary
German Language Analyst with AXA GBS, skilled in data analysis and translation support. Proven ability to enhance operational efficiency and streamline workflows. Excellent verbal communication and interpersonal skills foster collaboration across teams. Adaptable and quick to learn, I consistently deliver high-quality insights and improve service experiences
Overview
1
1
Certification
5
5
years of professional experience
Work History
German Language Analyst
AXA GBS
Pune
01.2025 - Current
- Analyzed German insurance documents for accurate data extraction, facilitating efficient claims processing.
- Processed and analyzed German-language data with high accuracy for operational efficiency.
- Validated linguistic content, ensuring compliance and enhancing information reliability.
- Identified linguistic patterns and anomalies to enhance analytical insights.
- Streamlined translation workflows, reducing turnaround time and increasing overall productivity.
- Collaborated with cross-functional teams to support effective decision-making.
Tour Guide
Freelance
Varanasi
08.2021 - 12.2024
- Conducted engaging tours highlighting historical and cultural significance for diverse visitors.
- Developed accurate, informative tour narratives that elevated visitor engagement and facilitated learning.
- Ensured guest safety through strict adherence to established tour and safety protocols.
- Coordinated with local businesses and attractions to improve tour efficiency and visitor convenience.
- Collected and analyzed guest feedback to inform service improvements and enhance customer experience.
Education
MASTER - LINGUISTICS
Banaras Hindu University
Varanasi07-2023
BA - LINGUISTICS (GERMAN)
Banaras Hindu University
Varanasi07-2021
Skills
- German Language
- Power BI & Microsoft Office Suite
- CAT Tools & Translation Support
- Excellent Verbal and Written Communication
- Interpersonal & Presentation Skills
- Multitasking and Time Management
- Adaptability and Quick Learning Ability
Languages
- English
- Hindi
- German
Hobbies and Interests
- Playing cricket
- Listening to music
Certification
- German B2
Timeline
German Language Analyst
AXA GBS
01.2025 - Current
Tour Guide
Freelance
08.2021 - 12.2024
MASTER - LINGUISTICS
Banaras Hindu University
BA - LINGUISTICS (GERMAN)
Banaras Hindu University