AKSHAY WALIA
Haryana
Summary
As an experienced operations and analytics professional, I leverage both technical and interpersonal skills with a strong focus on strategic planning to drive results. At Value Drive Technologies Pvt. Ltd., I successfully optimized P&L by Rs. 60 lacs monthly through targeted inventory management and process improvements. Currently, as a Program Manager, I oversee multiple projects related to inventory and logistics, ensuring seamless execution and continuous optimization. My leadership in enhancing operational efficiencies, paired with a strong ability to analyze and interpret data, has consistently delivered measurable outcomes. I bring a balanced mix of analytical expertise and interpersonal skills to foster collaboration, innovation, and sustainable growth within teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Manager
Vetic
Gurugram
04.2024 - Current
- Managed inventory and optimized stock levels to align with demand forecasts, minimizing waste and losses.
- Coordinated with cross-functional teams and stakeholders to ensure smooth operations and resolve inventory-related issues.
- Maintained accurate records and reconciled physical counts with system reports to ensure inventory accuracy.
- Developed and implemented strategies to improve inventory control and reduce shrinkage.
- Conducted regular audits, analyzed trends, and identified process improvements to enhance productivity.
- Utilized inventory management software and created dashboards for real-time tracking and reporting.
Business Analyst
Value Drive Technologies Pvt. Ltd.
Gurugram
01.2022 - 03.2024
- Managing the PAN India Partner Workshop network for pre-sale and post-sale services provided by Spinny.
- Handling inventory of 4,000 cars with a net inventory value of Rs.
- 200 Cr/month in the Pre-Post Sales vertical.
- Target setting and reviewing pre- and post-sale performance parameters P&L, TAT, CSAT, of pan-India cities.
- Tracking and managing unpublished inventory to reduce inventory holding costs and mitigate opportunity losses.
- Tracking the overall inventory of cars from the inspection leg to the car getting live across all serviceable cities.
- Measuring and monitoring the first response time performance of the central calling team on the Ameyo interface.
- Network optimization of the PAN India network by creating 41 clusters to reduce the CX serviceability radius.
- Reduced cost by Rs. 1500/car, hence optimizing overall P&L of Pre-Post by Rs.
- 60 lacs per month over a 6-month span.
- Improved resolution TAT by 3 days through Salesforce adherence and part procurement process for workshops.
- Improved CSAT from a score of 70 to 86, ensuring visibility to the customer through product changes in the Spinny App.
- Prepared SOP for hub and in-transit damage cases to reduce avoidable cost leakages within the existing network.
- Formulated an SOP on the studio shoot process and implemented it across PAN India to improve lead generation.
- Modified 5-day money-back process in car return to reduce TAT of car getting live, and transportation cost.
Senior Operation Analyst
Value Drive Technologies Pvt. Ltd.
Gurugram
01.2019 - 12.2021
- Multi-stakeholder management with cross-functional teams involved in product design and development.
- Assisted in product design reviews and feedback loops from Operations teams on functional requirements.
- Worked on the PRD for better functionality of the applications and ease of usage for ground operation teams.
- Prepared reports and dashboards on Hub rejection cases to identify and formulate a standardized rejection checklist.
- Formulated a standard checklist of prerequisites and details for every car before listing it on Spinny's website.
- Provided training to the entire photoshoot team, and audited the photos to formulate a standard process around it.
- Furnished feedback and recommendations to the Product Department.
- On HELLO AR software's usability and functionality. Supported management with ad-hoc analysis and reports to draw insights for managerial actions and strategy.
- Ownership of troubleshooting all the product and/or process-related issues in the Refurb leg centrally.
- Streamlined hub assignment and listing price process to reduce TAT between I4 and Live Inventory by 2 days.
- Improved photo upload error by 80% with an increase in manpower throughput from 6 to 12 car photos captured per man-day.
- Fabricated SOPs around catalytic converter theft cases to reduce overall spending by Rs. 16 lakhs per month.
- Reduced hub rejection from 56% to 23%, hence reducing the additional cost incurred of Rs. 29 lacs per month.
Data Analyst
Value Drive Technologies Pvt. Ltd.
Gurugram
09.2018 - 12.2018
- Performed market research on car prices based on make, model, variant, and manufacturing year to aid the pricing engine.
- Executed the listing exercise and report generation of live cars on multiple car trading platforms daily.
- Published and monitored daily tokened and delivered car numbers to senior management for review calls.
- Ensured the visibility of spinny vehicles at the top of all the car trading platforms to improve lead generation.
- Converted an 8-week internship opportunity into a full-time permanent job at Spinny in a Senior OA position.
Quality Executive
Micro Turner
Solan
10.2017 - 03.2018
- Performed a quality inspection of the gear manufacturing unit, with an output of approximately 2.18 lacs units per month.
- Tracked and maintained the lot rejection rate per machine within the permissible tolerance limit of 0.2-0.5 mm.
- Supervised manufacturing, packaging, cross-docking, and life cycle of manufactured components.
- Managed a team of 12 quality auditors involved in the metal cutting and turning units of the plant.
- Reduced lot rejection rates from 34% to 27% by maintaining regular training and feedback.
- Saved manufacturing costs of approximately 4.6 lacs per month by reducing the rejection rates of manufactured lots.
Education
B.Tech - Mechanical Engineering
Himachal Pradesh Technical University
Hamirpur06-2015
12th - State Board
Govt. Senior Sec. School
Khundian03-2011
10th - State Board
Amar Shanti Model Public School
Khundian03-2008
Skills
- Project Management
- Strategic Planning & Direction
- Supply Chain & Logistics Management
- Personnel & Team Leadership
- Performance Monitoring & KPI Tracking
- Decision Making & Problem Solving
- Agile Methodologies
- Process Improvement & Mapping
- Data Analysis & Analytics
- Cost Management
- Presentation & Reporting
- Cross-Functional Collaboration
- Training & Mentorship
- Creative & Innovative Thinking
- Adaptability & Attention to Detail
Technical Skills
- Data Analytics & Visualization (Proficient in tools like Excel, Power BI, Tableau, SQL, Basic Python for data analysis, reporting, and visualization).
- App Scripting
- Data Analytics & Visualization
- Agile Methodology
- Business Intelligence
Certification
- Solid works
- Creo
- Pro-E
- Data
- Data Visualization
- Digital Marketing Fundamentals
- SQL
Awards
Awarded for Discipline and Assembly House Student of the Year Award, 2011
Timeline
Program Manager
Vetic
04.2024 - Current
Business Analyst
Value Drive Technologies Pvt. Ltd.
01.2022 - 03.2024
Senior Operation Analyst
Value Drive Technologies Pvt. Ltd.
01.2019 - 12.2021
Data Analyst
Value Drive Technologies Pvt. Ltd.
09.2018 - 12.2018
Quality Executive
Micro Turner
10.2017 - 03.2018
B.Tech - Mechanical Engineering
Himachal Pradesh Technical University
12th - State Board
Govt. Senior Sec. School
10th - State Board
Amar Shanti Model Public School
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