Akshay Yadav
Varanasi
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
Work History
Senior Business Development Executive
Tradeindia.com
Bengaluru
09.2013 - 03.2014
- Resolved customer inquiries and complaints via phone, email, or other communication channels.
- Assisted customers with product information and pricing.
- Developed strong relationships with customers through friendly interactions and problem-solving abilities.
- Provided feedback on products and services to management team for future development.
- Followed up with customers after their purchase to ensure satisfaction.
- Created detailed notes in customer profiles to keep track of conversations and requests.
- Escalated complex customer inquiries to supervisors when necessary.
- Demonstrated excellent listening skills and empathy towards customers' needs and concerns.
Education
B.Com -
Uday Pratap College
Varanasi04-2011
Skills
- Training & Development
- Calm Under Pressure
- Problem-Solving
- Teamwork and Collaboration
- Relationship Building
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
- FOUNDATION OF DIGITAL MARKETING & E-COMMERCE COURSERA
Timeline
Senior Business Development Executive
Tradeindia.com
09.2013 - 03.2014
B.Com -
Uday Pratap College
- FOUNDATION OF DIGITAL MARKETING & E-COMMERCE COURSERA
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