Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Shrishail Hunashikkatti

Davangere
Shrishail  Hunashikkatti

Summary

Accomplished Branch Manager with a proven track record at RBL Bank Finserve Ltd, adept in financial advising and team development. Spearheaded initiatives that significantly enhanced branch service quality and revenue generation, leveraging strong leadership and relationship building skills. Achieved notable improvements in operational efficiency and customer retention, contributing to a 20% increase in branch profitability.

Overview

8
years of professional experience

Work History

Ugro Capital Ltd

Senior Business Development Executive
08.2023 - Current

Job overview

  • Consistently exceeded quotas through penetration of new accounts.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Implemented systems and procedures to increase sales.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Vistaar Financial Service Private Limited
Shivamogga, Karnataka

Assistant Branch Manager2
01.2023 - 08.2023

Job overview

  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Implemented process improvements to increase productivity.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Supervised team of Number branch employees and made recommendations regarding performance evaluations.
  • Maintained friendly and professional customer interactions.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

RBL Bank Finserve Ltd

Branch Manager
07.2022 - 12.2022

Job overview

  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained friendly and professional customer interactions.
  • Examined customer loan applications for loan approvals and denials.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Supported financial director with special projects and additional job duties.
  • Designed and maintained financial models to identify and measure risks.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Developed strategic plans for day-to-day financial operations.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Complied with established internal controls and policies.

DCB Bank Ltd

Assistant Manager 2
12.2021 - 06.2022

Job overview

Handler with the 3 branches

Belur ,Sakleshpur, Chikkamangaluru

Groups loan , individual Micro loans

Verification loan and customer with KYC document and pleases

Collation supports with branches

Daily routine reports

  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Developed detailed plans based on broad guidance and direction.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Mahindra Rural Housing Financial Service Limited

Customer Relationship Manager
08.2016 - 11.2021

Job overview

Construction Loans

House Development loans

House Purchase Loan

Site purchased Loan

Sheet house,mould house,RCC house

Loans

Mortgage LAP ,Mortgage Group, Mortgage individual

House equipment Loans

  • Managed customer relations on ongoing basis to maximize customer retention.
  • Completed opening and closing functions to meet operational needs.
  • Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
  • Developed and implemented standards for staff to provide consistent service to customers.
  • Created customer support strategies to increase customer retention.
  • Made customers aware of current and new programs and services.
  • Created activities and engagements to enhance customer experience, knowledge, and patronage.

Education

KNVVs Arts & Commerce PU College Kittur
Kittur

Bachelor Of Commerce from Accounting And Finance
05.2013

University Overview

  • Awarded Award Name
  • 1 national service scheme
  • Indian institute of banking and financial
  • ➢ Participated in “UGC sponsored one day state level seminar on ROLE &NEED OF TOURISM &IT’S PROSPECTS IN FUTURE DECADES”-2010 at 06th Octobre
  • Participated in three time “International Organized Teacher Awards PRATHIBHA VIGANANA,Davangere

KNVVS Arts And Commerce PU College
Kittur

PUC 2nd from Commerce
06.2008

Channamma Rani Smarka School
Itagi

SSLC from Karnataka Secondary Educancation Examination Board
03.2006

Skills

  • Relationship building and management
  • Branch service quality
  • Account collections
  • Loan application evaluation
  • Financial product advisement
  • Customer retention
  • Account management
  • Employee scheduling
  • Strong leadership
  • Cash handling
  • Loans
  • Financial services
  • Business development
  • Compliance management
  • Staff education and training
  • Resource allocation
  • Staff development
  • Client relationship management
  • Loan product expertise
  • Resource management
  • Revenue generation
  • Risk management
  • Team development
  • Financial product sales
  • Strong interpersonal skills
  • Sales expertise

Languages

English
Advanced (C1)
Kannada
Advanced (C1)
Hindi
Intermediate (B1)
Marathi
Elementary (A2)

Timeline

Senior Business Development Executive

Ugro Capital Ltd
08.2023 - Current

Assistant Branch Manager2

Vistaar Financial Service Private Limited
01.2023 - 08.2023

Branch Manager

RBL Bank Finserve Ltd
07.2022 - 12.2022

Assistant Manager 2

DCB Bank Ltd
12.2021 - 06.2022

Customer Relationship Manager

Mahindra Rural Housing Financial Service Limited
08.2016 - 11.2021

KNVVs Arts & Commerce PU College Kittur

Bachelor Of Commerce from Accounting And Finance

KNVVS Arts And Commerce PU College

PUC 2nd from Commerce

Channamma Rani Smarka School

SSLC from Karnataka Secondary Educancation Examination Board
Shrishail Hunashikkatti