Akshaya Kumar R
Retail
Bangalore
Summary
Results-driven Executive in Procurement and Operations at Sangeetha Mobiles Pvt Ltd, with extensive experience in e-commerce operations, logistics coordination, and sales support. Expertise in managing end-to-end procurement and order fulfillment processes, consistently enhancing operational efficiency while supporting cross-functional teams. Demonstrated success in streamlining workflows to elevate customer satisfaction and drive data-informed decisions. Recognized for strong communication skills, exceptional problem-solving abilities, and a commitment to continuous improvement.
Overview
11
11
years of professional experience
Work History
Executive – Procurement & Operations
Sangeetha Mobiles Pvt Ltd
04.2025 - Current
- Managing end-to-end vendor coordination and relationship handling
- Creating and placing purchase orders as per stock requirements
- Planning stock levels and ensuring timely replenishment
- Verifying invoices and coordinating billing with brand representatives
- Allocating stock store-wise and arranging dispatch to warehouses
- Monitoring inventory movement and stock accuracy
- Preparing sales vs stock analytical reports
- Sharing reports with brand teams and internal stakeholders
- Uploading reports to respective brand portals
- Supporting cross-functional teams for smooth procurement operations
- Ensuring compliance with company procurement processes
E-commerce Operations Executive
Sangeetha Mobiles Pvt Ltd
01.2020 - 04.2025
- Process and verify online orders, ensuring accuracy in inventory and timely dispatch
- Prepare detailed Excel-based sales reports for internal analysis.
- Handle order management systems (OMS) and logistics platforms (e.g., Blue Dart) for end-to-end tracking
- Coordinate with multiple departments and regional stores across Karnataka, Andhra Pradesh, Tamil Nadu, Goa, and Gujarat to arrange inventory and fulfill orders.
- Draft and send internal communications regarding press releases and updates.
- Lead the pick-pack-ship process, ensuring proper packaging and timely customer delivery.
- Train and mentor new team members to improve overall team performance.
Assistant Manager - Sales & Operations
Sangeetha Mobiles Pvt Ltd
01.2019 - 01.2020
- Conducted market research to evaluate sales potential and customer demand
- Generated new business through cold calling, networking, and social media outreach
- Delivered presentations and negotiated deals with prospective clients.
- Maintained stock availability and represented the company at industry events and conferences.
- Handled customer objections and complaints with a professional approach.
Cashier & Customer Service Executive
Sangeetha Mobiles Pvt Ltd
01.2015 - 01.2019
- Managed point-of-sale transactions, ensured accurate billing, and processed payments.
- Addressed customer queries and managed refunds and product returns.
- Promoted new products and cross-sold additional items to enhance sales.
- Maintained a clean and organized checkout area and prepared transaction reports.
Education
10th -
Government School
Karnataka01.2013
Diploma - Electronics and Communication
Oxford Polytechnic
Karnataka01-2015
Skills
Team player
Operational Management
Communication & Collaboration
Microsoft Excel / Microsoft Word
Team leadership
Problem resolution
Risk management
Sales analysis
Inventory control
Customer relations
Multilingual
Timeline
Executive – Procurement & Operations
Sangeetha Mobiles Pvt Ltd
04.2025 - Current
E-commerce Operations Executive
Sangeetha Mobiles Pvt Ltd
01.2020 - 04.2025
Assistant Manager - Sales & Operations
Sangeetha Mobiles Pvt Ltd
01.2019 - 01.2020
Cashier & Customer Service Executive
Sangeetha Mobiles Pvt Ltd
01.2015 - 01.2019
10th -
Government School
Diploma - Electronics and Communication
Oxford Polytechnic