AKSHAYA RAMACHANDRAN

Solutions Engineer with 4+ years of experience in pre-sales, SaaS implementation, and enterprise technical consulting. Skilled at acting as a trusted technical advisor to customers, delivering tailored demos, and driving adoption of SaaS platforms. Proven track record in API integrations, automation-driven onboarding, and solution architecture, with achievements including a 30% reduction in go-live timelines and a 25% increase in sales closure rates. Adept at collaborating with sales, product, and engineering teams to translate business needs into scalable technical solutions, while contributing to RFPs, technical documentation, and customer enablement. Passionate about helping organizations maximize value from SaaS solutions and modern customer engagement platforms.

• 2022 President's Club Award
• Recipient of the 2022 President's Club Award for outstanding performance, ranking in the top 2% of employees and achieving 150% of sales targets

Global Demo Environment Build

• Built a customized demo environment for the global SE team, integrating apps like Device42 and Intune.
• Populated demo data and managed integrations to enable consistent, high-impact demonstrations worldwide.

Sales Enablement Documentation

• Developed reusable technical documentation and playbooks for global sales enablement.
• Improved sales team effectiveness by streamlining onboarding and technical readiness.

Analyst Demos (Gartner, IDC)

• Designed demo storylines and narratives aligned with industry trends.
• Partnered with Product to build proof-of-concept environments, enhancing analyst perception and competitive positioning.

Customer Success Enablement Content

• Created product update documents and pitch decks for CSMs and AMs.
• Equipped client-facing teams to communicate product value effectively and drive upsells.