Summary
Overview
Work History
Education
Skills
LINKS
Timeline
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Ashish Tiwari

Ashish Tiwari

Mumbai

Summary

Solution Architect-level IT professional with over 10 years of experience in designing, deploying, and managing enterprise-scale Microsoft cloud environments. Adept at leading implementation and support teams, driving digital transformation, and ensuring compliance across high-stakes environments with user bases exceeding 300,000. Proven expertise in Microsoft 365, Azure Active Directory, Microsoft Entra ID, Exchange Online, and Intune with a strong focus on secure hybrid identity solutions, infrastructure modernization, and licensing governance. Recognized for strategic leadership, cross-functional team management, and delivering scalable, secure, efficient cloud solutions aligned with business goals.

Overview

12
12
years of professional experience
3
3
Languages

Work History

M365 Solutions Expert

Embee Software Pvt Ltd.
12.2024 - Current
  • Working as a Global Administrator for the Office 365 tenant managing 3 lakh+ users.
  • Managed lifecycle of enterprise identities using Microsoft Entra ID and Azure AD.
  • Designed and implemented Conditional Access, MFA, and Identity Governance for secured authentication.
  • Deployed and managed Intune MDM and MAM for compliance of corporate mobile and desktop fleet.
  • Oversaw Volume Licensing Portal for LTSC Office 2021 and other Windows activations for over 1 lakh licenses.
  • Led hybrid Exchange setup, secure mail flow, and tenant-level configurations.
  • Managed all workloads of Microsoft 365 including SharePoint, OneDrive, Teams with tight compliance integration.

Manager

Capgemini
07.2022 - 12.2024
  • Supervised M365 Run team ensuring continuity and uptime for Exchange Online and hybrid mail flow.
  • Managed 2 lakh+ M365 mailboxes, Teams, SharePoint Online, and OneDrive with zero critical outages.
  • Designed and executed proactive monitoring scripts using PowerShell and Defender integration.
  • Optimized onboarding and training modules for support teams, reducing ramp-up time by 30%.
  • Conducted audits and workshops to ensure alignment with ISO27001 and internal compliance frameworks.

Sr. Microsoft Technical Leader

Concentrix
12.2019 - 07.2022
  • Led a 17-member technical support team delivering escalated Microsoft 365 and hybrid Exchange services.
  • Drove implementation of identity federation using ADFS and SSO for large enterprise clients.
  • Designed SOPs and ticket triage models that improved SLA compliance by 40%.
  • Provided L3 support on mail routing, tenant migration, and automation scripting using PowerShell.

Technical Consultant

Wipro Ltd.
08.2016 - 12.2019
  • Delivered multiple Exchange migration projects from legacy (2003/2007/2010) to Office 365.
  • Managed AD DS, DNS, DHCP, and GPO configurations in enterprise Windows environments.
  • Implemented hybrid connectivity, DLP rules, and SPF/DMARC validation for secure mail delivery.

Technical Customer Executive

Kaizen Global Services
09.2013 - 07.2015
  • Provided technical support on Microsoft technologies, ensuring 95% customer satisfaction.

Education

Executive MBA -

NMIMS
01.2024

Bachelor of Computer Applications - undefined

Pune University
01.2016

Skills

Microsoft 365 Administration

LINKS

LinkedIn: in Ashish Tiwari

Timeline

M365 Solutions Expert

Embee Software Pvt Ltd.
12.2024 - Current

Manager

Capgemini
07.2022 - 12.2024

Sr. Microsoft Technical Leader

Concentrix
12.2019 - 07.2022

Technical Consultant

Wipro Ltd.
08.2016 - 12.2019

Technical Customer Executive

Kaizen Global Services
09.2013 - 07.2015

Bachelor of Computer Applications - undefined

Pune University

Executive MBA -

NMIMS

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Ashish Tiwari