Skilled team player with strong understanding of business needs and solid background in analyzing data and improving information systems. Organized and results-oriented with top-notch project management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
MIS Analyst
Suntara Cosmetics Pvt Ltd
Ahmedabad
10.2023 - Current
Developed financial models to analyze data and identify potential risks.
Created reports, presentations, and other documentation for stakeholders.
Provided recommendations based on data analysis results.
Prepared forecasts of future performance based on historical trends.
Maintained accurate records of all data collected during analysis processes.
Implemented strategies for automating manual processes within the organization.
Developed and implemented a new database system to streamline data storage and retrieval processes.
Analyzed existing business processes, identified areas of improvement, and recommended solutions to management.
MIS Executive
IFB Appliances Limited
Ahmedabad
03.2023 - 10.2023
Developed MIS reports to track customer service performance and identify areas for improvement.
Created dashboards and visualizations to present data insights in an easy-to-understand format.
Maintained a database of customer information, including contact details, preferences and purchase histories.
Implemented automated processes to streamline daily operations and reduce manual workloads.
Performed quality assurance testing on all new software releases prior to deployment.
Analyzed existing systems and identified opportunities for process improvements or upgrades.
Resolved any conflicts between users in terms of access rights or privileges within the system.
Created and updated user-friendly spreadsheets on daily basis.
Created tables, pivot reports and charts for information tracking purposes.
Input, evaluated and modeled data using [Software].
Sales Coordinator
SRG Housing Finance Limited
Ahmedabad
07.2022 - 03.2023
Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
Conducted market research to identify potential customers for sales campaigns.
Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Assisted with budgeting, forecasting and tracking of sales performance against goals.
Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
MIS Executive
Vision Procon Pvt ltd
Ahmedabad
06.2019 - 08.2021
Developed MIS reports to track customer service performance and identify areas for improvement.
Created dashboards and visualizations to present data insights in an easy-to-understand format.
Maintained a database of customer information, including contact details, preferences and purchase histories.
Collaborated with management teams on projects related to business intelligence initiatives.
Created and updated user-friendly spreadsheets on daily basis.
Created tables, pivot reports and charts for information tracking purposes.
MIS Executive
Spidigo Net Pvt Ltd
Ahmedabad
06.2016 - 01.2019
Developed MIS reports to track customer service performance and identify areas for improvement.
Created dashboards and visualizations to present data insights in an easy-to-understand format.
Maintained a database of customer information, including contact details, preferences and purchase histories.
Monitored system performance metrics to ensure optimal functioning of the network infrastructure.
Sales Executive
Oppo Mobiles Pvt ltd
Ahmedabad
04.2013 - 03.2016
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
Sourced new sales opportunities through inbound lead follow-up.
Education
Bachelor of Commerce - Accounting And Business Management
Gujarat Univercity
Ahmedabad
04-2015
Skills
Report Development
Data Warehousing
Microsoft Excel
Business Intelligence
Dashboard creation
Business process improvement
Data Analysis
Reporting skills
Data review
Reporting abilities
Timeline
MIS Analyst
Suntara Cosmetics Pvt Ltd
10.2023 - Current
MIS Executive
IFB Appliances Limited
03.2023 - 10.2023
Sales Coordinator
SRG Housing Finance Limited
07.2022 - 03.2023
MIS Executive
Vision Procon Pvt ltd
06.2019 - 08.2021
MIS Executive
Spidigo Net Pvt Ltd
06.2016 - 01.2019
Sales Executive
Oppo Mobiles Pvt ltd
04.2013 - 03.2016
Bachelor of Commerce - Accounting And Business Management