Summary
Overview
Work History
Education
Skills
Current Role & Resposibilities
Timeline
Generic
AKSHAY KUMAR (Technical Manager/Architect 14x)

AKSHAY KUMAR (Technical Manager/Architect 14x)

Ghaziabad

Summary

Salesforce ecosystem expert with 10 years of experience, including 4 years in a technical management role. Achievements include successful solution design and client engagement at Deloitte Consulting. Strong skills in Apex and data modeling, facilitating project success through innovative architecture and leadership. Committed to high-quality deliverables and effective team collaboration.

Overview

10
10
years of professional experience

Work History

SALESFORCE TECHNICAL MANAGER

DELOITTE CONSULTING USI (India, Gurugram)
01.2022 - Current

Project: Enterprise Medicaid System (PSS/Experience Cloud)

  • Constructed an intake portal for authorized application initiation.
  • Developed a worker portal for application processing and case creation.
  • Designed a system to streamline care plan processes.
  • Created a document generation system for efficient output.
  • Engineered a solution for authentication and proof validation.
  • Established processes to support facility and service operations.

Project:

Child Welfare System
02.2023 - 02.2024
  • Developed an authorized portal for external users to enhance accessibility and functionality.
  • Engineered Impact system to execute eligibility tests, and produce scores.
  • Created processes to capture authorized applications, and initiate screening procedures.
  • Constructed a document generation process to streamline workflow efficiency.
  • Designed a case initiation system to facilitate timely processing.
  • Established a court hiring system for scheduling appointments with lawyers.

Project:

Child Support System
01.2022 - 01.2023
  • Developed an intake portal for eligibility testing and application submission.
  • Created a portal to track case progress and manage supporting documents.
  • Engineered renewal portal for application updates.
    Designed a worker portal to capture applicant and application details.
  • Established a system for recording long-term services and open cases.

SALESFORCE DEVELOPER/ SR. DEVELOPER/TEAM LEAD

KLOUDRAC SOFTWARES PVT. LTD.
06.2015 - 01.2022
  • Developed end-to-end Salesforce solutions utilizing APEX, Triggers, and Lightning Web Components.
  • Designed and configured scalable applications to enhance functionality and maintainability.
  • Automated business processes with tools like Process Builder, Flow, and Assignment Rules.
  • Acted as Salesforce expert, providing technical guidance and leadership to team members.
  • Translated business requirements into effective Salesforce solutions through various integrations.
  • Conducted peer code reviews and unit testing to ensure code quality and performance.
  • Served across multiple roles, including Salesforce Developer, Senior Developer, and Team Lead from June 2015 to January 2022.
  • Provided application support by analyzing defects and troubleshooting functional issues.

Education

Master in Computer Application (MCA) -

Harcourt Butler Technical University
Kanpur
2015

Bachelor of Computer Applications (BCA) -

Bhagwant University, Ajmer
Ajmer
2011

Skills

  • Technical: Apex, Trigger, LWC, Aura, Flow, OmniStudio
  • Admin: Role & Profile, OWD, Permission Sets, Permission Sets Group, Object & Fields
  • Migration Tool: Change Set, CI/CD Pipeline using Azure, Jenkins, and Copado
  • Project Management Tool: JIRA, Zoho, Legecy(Salesforce/ Other Platform)
  • Integration: SOAP API, Middleware, SMTP, One-Drive
  • Managerial Skills: Scope & Schedule Management, Effort Estimation & Resource Planning, Project Architecture & Consultation, SDLC Management & SalesforceGovernance

Current Role & Resposibilities

  • Collaborate with client stakeholders to understand their business needs, define requirements, manage expectations, and present solutions. Build strong client relationships, and act as a trusted advisor.
  • Lead technical design sessions, architect robust and scalable solutions, and provide technical guidance to project teams. Oversee the development, integration, and deployment of Salesforce solutions, ensuring adherence to best practices and coding standards.
  • Lead and mentor a team of technical consultants, fostering a collaborative, high-performing environment, providing performance feedback, identifying development opportunities, and ensuring team members meet their targets
  • Manage the technical delivery of Salesforce projects, ensuring projects are completed on time, and within budget Utilize project management methodologies (e.g., Agile, Waterfall), and track project progress.
  • From time to time, participate in pre-sales activities, such as technical landscape discovery, solution demonstrations, and Proof-of-Concept (POC) development.

Timeline

Project:

Child Welfare System
02.2023 - 02.2024

SALESFORCE TECHNICAL MANAGER

DELOITTE CONSULTING USI (India, Gurugram)
01.2022 - Current

Project:

Child Support System
01.2022 - 01.2023

SALESFORCE DEVELOPER/ SR. DEVELOPER/TEAM LEAD

KLOUDRAC SOFTWARES PVT. LTD.
06.2015 - 01.2022

Master in Computer Application (MCA) -

Harcourt Butler Technical University

Bachelor of Computer Applications (BCA) -

Bhagwant University, Ajmer
AKSHAY KUMAR (Technical Manager/Architect 14x)