AKSHIT JAIN
Udaipur
Summary
Consultant with expertise in Salesforce and MuleSoft solutions, known for designing scalable architectures and executing API-led integrations. Skilled in Salesforce administration, development, and integration across Sales Cloud, Service Cloud, and Experience Cloud. Led Agile Scrum teams at Twopir Consulting Pvt. Ltd., delivering complex projects on time using advanced analytics and marketing automation tools. Focused on enhancing system functionality and providing robust production support to drive cloud-based innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Consultant – Salesforce, MuleSoft and Agenforce
Infobeans
Pune, India
09.2025 - 12.2025
- Designed and implemented end-to-end Salesforce and MuleSoft solutions, translating business requirements into scalable technical architectures using modern Salesforce platform capabilities.
- Configured Sales Cloud, Service Cloud, and Experience Cloud, leveraging Lightning Experience, Dynamic Forms, and customized UI/UX to enhance user engagement.
- Developed advanced Salesforce automation using Record-Triggered Flows, Screen Flows, Scheduled Flows, and Autolaunched Flows, migrating legacy workflows and ensuring governance and performance optimization.
- Leveraged Agentforce, Salesforce Einstein AI, and Generative AI capabilities to build intelligent workflows, automate customer interactions, and deliver predictive analytics and AI-driven insights.
- Built scalable UI solutions using Lightning Web Components (LWC), improving performance and user experience.
- Implemented approval processes, assignment rules, escalation rules, auto-response rules, and validation rules to enforce business logic, compliance, and SLAs.
- Designed and managed Salesforce security architecture, including Profiles, Permission Sets, Permission Set Groups, Role Hierarchies, Sharing Rules, and Field-Level Security, covering both internal and Experience Cloud external users.
TECHNICAL LEAD
Twopir Consulting Pvt. Ltd.
Pune
02.2019 - 07.2025
- Coordinated Agile Scrum methodology across offshore and onshore teams, ensuring timely delivery of user stories, sprint planning, and backlog grooming.
- Developed and optimized Apex Classes, Batch Apex, Triggers, Future Methods, and Lightning Controllers, ensuring scalable and bulkified solutions.
- Designed and implemented RESTful APIs and integrations, enabling seamless connectivity between Salesforce and external systems.
- Worked extensively with Salesforce Data Cloud (Customer Data Platform - CDP), performing data ingestion using Data Streams, Connectors, and APIs from multiple sources including CRM and third-party systems.
- Designed and managed Data Model Objects (DMOs) and Data Lake Objects (DLOs) for unified and scalable customer data architecture.
- Implemented Identity Resolution, Data Unification, and Customer 360 solutions to create a single source of truth for customer data.
- Built and optimized Calculated Insights, Segments, and Activation Targets to enable personalized marketing and real-time decisioning.
- Integrated Salesforce Data Cloud with Sales Cloud, Service Cloud, and Marketing Cloud, enabling data activation and cross-platform analytics.
- Developed real-time and batch data pipelines, ensuring efficient data processing, transformation, and synchronization.
- Utilized SOQL, SOSL, and Salesforce Governor Limits best practices to enhance application performance and scalability.
- Performed bug fixing, code optimization, and performance tuning to maintain system stability and improve efficiency.
- Executed CI/CD deployments using change sets and version control, ensuring smooth migration across sandbox and production environments.
- Designed and developed Analytics Studio dashboards and reports, providing actionable insights and business intelligence.
- Configured custom objects, fields, relationships, validation rules, workflows, and flows to meet business requirements.
- Managed user roles, profiles, permission sets, and page layouts, enhancing security and user experience.
Education
B.E - Computer Science
MIT Academy Of Engineering
Pune01.2018
Senior Secondary - CBSE
Central Academy
Udaipur, RJ01.2014
High School - RBSE
Happy Home Senior Secondary
Aspur01.2012
Skills
- Sales and Service Cloud
- Experience Cloud
- API integration
- Salesforce administration
- Salesforce development
- Sales integration
- MuleSoft
- Marketing automation
- Conga Composer
- Agile methodologies
- Data management
Websites, Portfolios and Profiles
http://linkedin.com/in/akshit-jain-530941b4
Certification
- Salesforce Platform Developer I
- Salesforce Administrator
- Salesforce Agentforce Specialist
Timeline
Consultant – Salesforce, MuleSoft and Agenforce
Infobeans
09.2025 - 12.2025
TECHNICAL LEAD
Twopir Consulting Pvt. Ltd.
02.2019 - 07.2025
B.E - Computer Science
MIT Academy Of Engineering
Senior Secondary - CBSE
Central Academy
High School - RBSE
Happy Home Senior Secondary