Akshit koundal

• Leading a team of 10+ developers and TECH Team, bringing ideas to life for the 'Retail internet banking ' module of our application through agile methodologies

• Project & Product Management: Led end-to-end project execution using Jira and Confluence, aligning roadmaps with business strategies; delivered projects on time, improving efficiency by 20%.

• Product Backlog & Roadmap Management: Planned and prioritized product backlogs with Figma, ensuring alignment with strategic goals; increased feature adoption by 15%.

• Scrum & Agile Execution: Facilitated daily scrums, sprint planning, and retrospectives using Jira; optimized SDLC processes, reducing delays by 25%.

• API Integration & Process Management: Designed and implemented API integrations for Net Banking features using Java and API tools, managing Open API for public access, Internal API for system efficiency, Composite API for seamless data aggregation, and Partner API for third-party collaboration; streamlined transaction processes, reducing latency by 15%.

• Logical Analysis & Optimization: Assessed product performance gaps; implemented enhancements, improving user experience by 10%.

•Collaborating with product leaders to identify opportunities, create a product roadmap aligned with the long-term product vision, and add new features.

• Retail Banking Expertise: Managed Internet Banking products (Deposits, Mutual Funds, Credit Cards) with Finacle and Oracle SQL; ensured 100% RBI compliance, and raised NPS by 10 points.

• Delivery & Release Management: Coordinated build-wise deployments with Git and DevOps basics; reduced downtime by 30%.

• Cross-Functional Team Leadership: Led developers, security, and support teams; improved delivery speed by 20%.

• Product Testing & Quality Assurance: Conducted end-to-end testing and defined UAT criteria; cut defects by 35%.

• Product Support & NPS Optimization: Provided support and analyzed NPS with Confluence; improved satisfaction by 15%.

• Led the full lifecycle of a new feature, including business analysis, functional specification, system design, and testing in the retail internet banking application used by retail and NRI users of ICICI.

• Developed projects such as login with QR code in RIB, GIFT City account opening, SB to NRO conversion, and fixation of live issues with log analysis.

• Project Management: Faced tight project timelines for Retail internet banking and RIB compliance requirement ; oversaw execution with Whizible, managing resources and timelines; delivered projects on schedule, improving deployment speed by 20%.
• Requirements Gathering: Analyzed client needs with MS SQL Server; delivered actionable user stories, speeding up development by 15%.
• Built product features - Custom roles, Early adopter program features – to solve customer pain points and provide enhanced user experience
• Successfully address critical live issue, resulting in significance increase in NPS score
• Collaborated on user testing strategies to ensure top quality release, reducing product – related issue by 20 percent
• User handle live deployment in application along with logs analysis

Products: Net Banking (Mutual Funds, Deposits, Overdraft, Credit Cards, SB to NRO Account , Insurance, NPS Management, RBI Compliance).

Tools: Finacle, Java, Oracle SQL, Figma, Jira, API, Git, UCD, Valuefy, Whizible, Arcos, Dynatrace, Confluence.