AKSHIT KUMAR
Saharanpur
Summary
Accomplished Sales Executive with a proven track record at HDFC Bank Ltd, adept in loan processing and relationship management. Excelled in credit analysis, enhancing customer satisfaction, leveraged expertise to streamline loan application processes, significantly boosting efficiency and client trust. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Overview
11
11
years of professional experience
Work History
Sales Executive
HDFC Bank Ltd
Saharanpur
12.2021 - Current
- Responded promptly to customer inquiries regarding loan services and fees.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Facilitated communication between internal departments during processing of home loans.
- Reviewed credit histories and income statements of potential borrowers.
- Established strong relationships with customers through regular follow-up communications.
- Prepared detailed reports on the status of loan applications and related activities.
Assistant Executive
iEnergizer
11.2018 - 03.2020
- Attending escalation calls, apart from taking normal calls.
- Conveying the client requirements to the team with regard to the process.
- Attaining daily, weekly, and monthly targets specified by the process.
- Adhering to the schedule as prescribed by the team lead.
- Worked effectively in team environments to make the workplace more productive.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
Trainee
Rama Krishna Transport
07.2014 - 11.2017
- Plan and supervise the shipments from production to the end user.
- Schedule daily and weekly routes.
- Track orders using functional systems.
- Barcodes and tracking software.
- Coordinate with warehouse workers to ensure proper storage and distribution of products.
- Monitor and report on transportation costs.
Education
B.com -
Shubharti University
Meerut06-2020
Intermediate -
UP Board
Saharanpur06-2014
High school -
UP Board
06-2012
Skills
- Microsoft Word
- Excel
- PowerPoint
- Loan processing
- Credit analysis
- Relationship management
Hobbies and Interests
- Interacting with people
- Listening music
Linguistic Ability
- English
- Hindi
Personal Information
- Father's Name: Rakesh Kumar
- Date of Birth: 06/04/96
- Gender: Male
- Nationality: Indian
- Marital Status: unmarried
Timeline
Sales Executive
HDFC Bank Ltd
12.2021 - Current
Assistant Executive
iEnergizer
11.2018 - 03.2020
Trainee
Rama Krishna Transport
07.2014 - 11.2017
B.com -
Shubharti University
Intermediate -
UP Board
High school -
UP Board
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