Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects Certifications
Timeline
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Akshita Sehgal

Akshita Sehgal

Gurgaon,HR

Summary

Results-driven finance professional with significant experience in debt management. Skilled in risk assessment, financial analysis, and strategic planning. Strong focus on team collaboration and adapting to changing needs. Reliable and outcome-oriented, with proven ability to lead projects and achieve financial goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Area Debt Manager

IDFC FIRST BANK
04.2023 - Current
  • Handling collections strategy & managing risk activity CD Products for the entire Delhi NCR
  • Managing 8 agencies with direct reporting of 7 collections managers and supervisors, providing leadership, training, and performance evaluations to drive productivity and efficiency
  • Responsible for allocation strategy, training, and capacity planning for maximum output generation
  • Timely closing of BAU Activities
  • Spearheaded collection operations across a designated area, ensuring compliance with bank policies, regulatory guidelines, ensuring root cause analysis & built in buffers
  • Collaborated with internal stakeholders, including sales, risk management, and legal teams, to address complex collection cases and mitigate risks effectively
  • Utilized data analytics and reporting tools to monitor portfolio quality, track performance indicators, and drive informed decision-making
  • Trigger tracking to identify low risk high value customers & take actions

Debt Manager

IDFC FIRST BANK
07.2020 - 03.2023
  • Implementation of the collection process across the NCR region, minimizing delinquency and recovering revenue by performing collection activities
  • Handling the most critical market of the NCR region (Gurgaon & Faridabad) for CD loans and maintaining high-resolution ratios month-wise with a portfolio size of 2500+ delinquent accounts for flows
  • Managing back-end operations team responsible for spooling delinquency, cash management, vendor billing, and customer queries
  • Early distinguishing of suspected fraud cases by personal field visits and mitigating the risk by highlighting the cases with sales and RCU teams & ensuring compliance & legal
  • Monitoring portfolio quality with the product team on leading indicators like fraud, contact ratio, and skip ratio
  • Supervising the entire Collection Staff and reducing TAT for collection processing and field investigation

Accounting Associate-Accounts Receivables

NTT DATA
02.2018 - 06.2018
  • Collections of money due on invoices by interacting with US clients
  • Maintaining DSO and reserves Recognition for management reporting
  • Investigating and resolving any irregularities or inquiries

Education

Post Graduate Diploma Management - Finance & Marketing

New Delhi Institute Of Management
07.2020

Bachelors of Business Administration - Banking & Insurance

Maharaja Surajmal Institute, Guru Gobind Singh Indraprastha University
06.2017

Skills

  • People Management and Interpersonal Skills
  • Strategic
  • Communication Skills with Proficiency in Excel & PowerPoint
  • Decision Making & Problem Solving skills
  • Trust and Team Building
  • Debt recovery strategies
  • Debt negotiation
  • Portfolio management
  • Skip Tracing
  • Attention to detail

Certification

  • Certified with V-skills Certification Exam in Foreign Exchange.
  • Certified with NISM-Series-VII: Securities Operations and Risk Mgt.
  • Certified with NCFM Fundamental Analysis Module.

Languages

English
Hindi

Projects Certifications

  • SUMMER INTERNSHIP PROJECT, HELM ANALYTICS Pvt. Ltd., 05/01/19, 07/31/19, Worked on basics of internal audit (vouching and audit refund claim)., Worked on GSTR 2A reconciliation and HR Audit of employees., Maintaining Timesheet for US Clients.
  • WINTER INTERNSHIP PROJECT, JBM Group, 11/01/18, 12/31/18, Maintaining Bank Reconciliation Statements for month ending., Posting of Journal Entries using SAP., Bank Guarantee sheet updating, and recording in the books of accounts., Basic Concept of Banking including Inco Terms, Bank Reconciliation Statement, Bank Entries.

Timeline

Area Debt Manager

IDFC FIRST BANK
04.2023 - Current

Debt Manager

IDFC FIRST BANK
07.2020 - 03.2023

Accounting Associate-Accounts Receivables

NTT DATA
02.2018 - 06.2018

Bachelors of Business Administration - Banking & Insurance

Maharaja Surajmal Institute, Guru Gobind Singh Indraprastha University

Post Graduate Diploma Management - Finance & Marketing

New Delhi Institute Of Management

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