Summary
Overview
Work History
Education
Skills
Certification
Additional information
Timeline
Generic

Akshra Arora

Gurugram

Summary

Dynamic Senior Business Analyst with extensive expertise at British Telecom,10 plus years of experience specializing in ISO 27001 compliance and risk management.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

INCEDO
Gurugram
04.2023 - Current
  • Implemented and maintained information security solutions supporting ISO 27001 compliance.
  • Conducted ISO 27001:2013 Gap Assessment to identify areas for improvement.
  • Reviewed and revised corporate policies to align with organizational needs.
  • Assessed existing information security controls and practices according to ISO 27001 standards.
  • Executed internal audits, documenting risks and formulating actionable recommendations.
  • Planned and managed comprehensive information security and risk management strategies.
  • Followed up on audit recommendations to effectively mitigate identified risks.
  • Developed knowledge management system for capturing, sharing, and storing institutional knowledge.

Business Analyst

BRITISH TELECOM
Gurugram
07.2017 - 03.2023
  • Conducted regular security audits to ensure compliance with ISO 27001 standards.
  • Developed and delivered security awareness training for over 500 employees.
  • Monitored security incidents, ensuring timely resolution and thorough documentation.
  • Collaborated with cross-functional teams to implement robust security controls and policies.
  • Coordinated with IT departments to ensure effective data backup and recovery measures.
  • Led project achieving 30% improvement in organizational security posture.
  • Managed transition to cloud-based ISMS, maintaining ISO 27001 compliance throughout process.
  • Oversaw eDRP deployment, resulting in 75% reduction in processing time across multiple regions.

Client Associate

ICICI SECURITIES
Gurugram
08.2014 - 06.2017
  • Coordinated with cross-functional teams to ensure successful execution of client projects.
  • Ensured seamless project execution and delivery within established timelines.
  • Maintained effective client relationships, ensuring client satisfaction and loyalty.
  • Supported financial advisors and their business objectives.

Business Analyst

JDIT
Delhi
04.2011 - 06.2012
  • Developed value-add business strategies and a comprehensive rebranding effort that boosted yearly revenue by 80%
  • Segmented and analyzed field data that helped achieve $50k in sales of new services via prospecting multi-tiered process
  • Managed user engagement analytics strategy, providing first insight into how users interact with apps on their tablets and mobile devices.

Education

B Tech - IT

DYPIET
PUNE
05.2010

Ryan International School
Faridabad
05.2006

Skills

  • Risk management and compliance
  • ISO 27001 compliance
  • Client relationship management
  • Cross-functional collaboration
  • Incident response
  • Internal auditing
  • Knowledge management
  • Stakeholder management
  • Stakeholder engagement
  • Project management
  • Cyber risk assessment
  • ISMS auditing
  • Security awareness training

Certification

ISO 27001

Additional information

  • Participated in cultural events and Anchoring in British Telecoms
  • Represented state as part of the national handball team in college

Timeline

Senior Business Analyst

INCEDO
04.2023 - Current

Business Analyst

BRITISH TELECOM
07.2017 - 03.2023

Client Associate

ICICI SECURITIES
08.2014 - 06.2017

Business Analyst

JDIT
04.2011 - 06.2012

B Tech - IT

DYPIET

Ryan International School

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Akshra Arora