Akshya Prakash
Team Leader
Bengaluru,KA
Summary
Operations Team Lead with five years of experience in an investment banking specializing in trade and derivatives contracts. Skilled in implementing strong compliance controls and utilizing technology to enhance performance. Problem solver, networker and mentor. Committed to providing exceptional client service and maintaining a well-regulated work environment.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Team Leader
JPMorgan Chase
09.2024 - Current
- To manage daily BAU by strategically implementing workforce capability and allocation of resources for various Client Onboarding requests.
- Handle queries from Stakeholders regarding any issues/discrepancies/client requirement.
- Managed multiple system migration projects along with Data Remediation for 10000 plus client agreements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Provided professional development for team members to upskill their day to day performance.
- Increased Customer Satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Operational Analyst
JP Morgan and Chase
10.2020 - 08.2024
- Onboarded 10000+ clients documents with time sensitive SLAs
- Successfully maintained 95%+ Data Quality
- Actively handled collaborations between multiple stakeholders in-order to effectively deliver on time
- Successfully automated daily manual allocation of logs.
- Onboard legal documents such a ISDA/ CSA into JPM systems as part of an end to end process focused at delivering timely services to stakeholders and clients
- Setup collateral Agreements and account numbers enabling clients for exchange of collateral
- Ensured SLA and stakeholder expectations are met
Team Member
JP Morgan and Chase
11.2017 - 05.2019
- Member of Markets Trading Derivatives team and NCMR Projects
- Experienced in legal agreements such as ISDA Master Agreements, credit support annex and variation margin regulation
- Analyzing legal agreements in terms with JPM company regulations and highlighting the points regarding trade requirements in the document and updating the internal system enabling the trade transactions
- Worked as a lead in data quality report in order to eliminate the errors in interpreting the legal contracts between the client and the bank with regards to trades
- On boarding various derivative funds (OTC) in the bank systems and also worked closely with sales and collateral team
- Assisted in 2rms data capture system migration project
Education
BA - LLB (Hons)
School of Law, Christ University
Bengaluru, India05-2017
Skills
MS Office
Business Objects / Alteryx
Crisis Management
Analytical Thinking
Collaborative Teamwork
Strong Interpersonal Communication
Strategic Problem-Solving
Relationship Building
Timeline
Team Leader
JPMorgan Chase
09.2024 - Current
Operational Analyst
JP Morgan and Chase
10.2020 - 08.2024
Team Member
JP Morgan and Chase
11.2017 - 05.2019
BA - LLB (Hons)
School of Law, Christ University