Alagar S K
Management Professional
Madurai
Summary
Detail-oriented and results-driven Operations Professional with a strong track record in streamlining processes, improving efficiency, and managing cross-functional business operations. Skilled in overseeing daily workflows, coordinating with multiple departments, and implementing strategies that drive productivity and cost-effectiveness. Adept at problem-solving, data analysis, and resource optimization to ensure smooth and compliant operations aligned with organizational goals. Proven ability to support both strategic planning and hands-on execution in dynamic work environments.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
4
4
Languages
11
11
years of professional experience
Work History
Secretary to Vice Chairman
Velammal Hospital
11.2024 - Current
- Serve as the primary liaison between the Vice Chairman and internal/external stakeholders to ensure smooth and effective communication.
- Manage the Vice Chairman's daily calendar, including scheduling appointments, coordinating meetings, and organizing travel arrangements.
- Draft and edit official correspondence, internal memos, reports, and presentations with a high level of accuracy and professionalism.
- Record minutes, document discussions, and actively follow up on critical action items arising from meetings.
- Handle confidential and sensitive information with utmost discretion, maintaining organizational and ethical standards.
- Coordinate with department heads and hospital leadership teams to ensure timely submission of updates, reports, and action plans.
- Support the execution of hospital-wide initiatives, audits, awareness campaigns, and administrative drives under the Vice Chairman's direction.
- Track progress of key projects and monitor compliance with reporting deadlines and institutional protocols.
- Prepare supporting documents and records for hospital committees, management boards, and accreditation inspections.
- Maintain an efficient filing and documentation system (both digital and physical) for executive communications, strategic records, and reference material.
Operations Manager
Conti Trainers Pvt. Ltd
11.2021 - 04.2024
- Supervise daily business operations encompassing customer service, finance, and HR. Address and resolve customer concerns effectively.
- Developed and enforced SOPs to maintain consistency, reduce errors, and support scalable growth.
- Formulate and execute efficiency-enhancing strategies to cut costs.
- Direct project management from inception to completion, including planning and tracking. Assess performance for enhancement opportunities.
- Guide cross-functional teams to achieve project goals. Foster stakeholder relationships.
- Implement strategies to elevate customer service and satisfaction.
Assistant Professor cum Trainer
Wisdom School of Management
01.2018 - 03.2019
- Taught courses such as Management Principles & Practices, Management Information Systems, Behavior, Integrated Marketing Communications, Marketing Management, and Logistics & Supply Chain Management.
- Conducted training sessions for MBA students and professionals.
- Fostered interactive learning environments to enhance student engagement and professional skill development.
Business Consultant
Self-Employed
06.2016 - 12.2017
- Formulated brand and cost optimization strategies.
- Assisted clients in expanding their market presence and boosting sales.
- Gathered data and provided expert guidance to clients.
- Compiled, distributed, and presented ideas, information, and strategies.
Operation Executive
Lakshmi Essence Mart
06.2015 - 05.2016
- Led the strategic planning and implementation process.
- Analyzed HR metrics and employee data to identify workforce trends, support data-driven decision-making, and enhance HR processes such as recruitment, retention, and performance management.
Education
MBA - Operations
Kongu Engineering College
05-2015
B.E - EIE
Sethu Institute of Technology
05-2013
Skills
- Executive Support
- Document management
- Time management
- Ability to Multitask
- Adaptability
- Advanced analytical thinking
- Fast Learner
- Customer service
- Office administration
- Schedule management
- Report writing
Timeline
Secretary to Vice Chairman
Velammal Hospital
11.2024 - Current
Operations Manager
Conti Trainers Pvt. Ltd
11.2021 - 04.2024
Assistant Professor cum Trainer
Wisdom School of Management
01.2018 - 03.2019
Business Consultant
Self-Employed
06.2016 - 12.2017
Operation Executive
Lakshmi Essence Mart
06.2015 - 05.2016
MBA - Operations
Kongu Engineering College
B.E - EIE
Sethu Institute of Technology