Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Custom
Affiliations
Personal Informations
Timeline
Generic

Alagu Sankar Raj H

Tuticorin

Summary

Highly accomplished Senior Manager with over 25 years of experience in the Container Freight Station (CFS) division, specializing in logistics, operations management, and strategic planning. Proven track record of optimizing supply chain operations, improving efficiency, and driving cost savings. Strong leadership skills with a focus on team development, customer satisfaction, and continuous process improvement. Adept at managing large teams and overseeing multimillion-dollar projects while ensuring compliance with regulatory standards and achieving operational goals.

Overview

27
27
years of professional experience

Work History

Senior Manager, Operations

DP World Multimodal Logistics Pvt Ltd
TUTICORIN
08.2018 - Current

Current Operational Responsibilities:

  • Monitor the movement of import arrivals from the terminal to the CFS, coordinating with terminal operators and transporters to ensure timely movement within the customs-stipulated time.
  • Plan and organize the offloading of containers at the stacking area, ensuring 100% space utilization.
  • Oversee all yard activities while ensuring adherence to safety protocols and measures.
  • Supervise destuffing activities, ensuring the proper arrangement of equipment and labor as per requirements.
  • Monitor the movement of destuffed empties to the liner-nominated yard within the Delivery Order (DO) validity period.
  • Coordinate with customers regarding export cargo arrivals, ensuring timely offloading and stuffing of cargo within the required time frame.
  • Supervise coastal import and export operations to ensure they are running smoothly and on schedule.
  • Manage empty depot operations, coordinating with liners to ensure smooth and efficient operations.
  • Oversee bond operations, maintaining optimal warehouse space utilization, and ensuring compliance with customs regulations.
  • Supervise general and domestic warehouse operations, ensuring effective space utilization and that customer requirements are met.
  • Tracked inventory levels, ensuring accurate stock reporting, and minimizing stock discrepancies for all the activities.
  • Manage transport planning and execution, coordinating with other transporters to ensure smooth operations.

Professional Experience.

  • Oversee end-to-end operations of the CFS, ensuring smooth processing of cargo, storage, and transportation activities.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and optimize the flow of goods.
  • Manage a team of employees, providing leadership, training, and performance evaluations.
  • Implement best practices for warehouse management, inventory control, and cargo handling.
  • Monitor key performance indicators (KPIs) to ensure adherence to service level agreements (SLAs), and customer expectations.
  • Collaborate with cross-functional teams, including Customs, transportation providers, and vendors, to streamline the overall supply chain process.
  • Manage customer relationships and resolve operational issues to enhance customer satisfaction and retention.
  • Lead the implementation of new technologies and systems to automate processes and enhance operational visibility.
  • Prepare detailed reports on financial performance, inventory levels, and operational metrics for senior leadership.
  • Directed daily operations of the CFS, overseeing the loading/unloading, storage, and dispatch of cargo.
  • Coordinated with shipping companies and freight forwarders to ensure timely clearance and delivery of goods.
  • Managed the recruitment, training, and development of staff to improve operational performance.
  • Identified and implemented process improvements, leading to a reduction in operational delays.
  • Worked closely with the IT department to upgrade warehouse management systems, enhancing inventory accuracy and efficiency.
  • Developed and maintained strong relationships with key suppliers and logistics partners to improve service levels.
  • Conducted audits to ensure compliance with safety regulations and customs requirements.
  • The preparation of yearly operational budgets and cost management strategies.

Assistant Manager - Operations

Continental Warehousing Corporation ( Nhava Seva) Ltd
TUTICORIN
02.2009 - 08.2018
  • Oversaw all the CFS, Warehouse, Coastal, and Empty depot operations, and also headed the department.

Assistant Manager – Operations

Vilson Container Terminal
TUTICORIN
09.1999 - 01.2009
  • Oversaw all operational and MNR (Maintenance and Repair) activities at the empty container depot

Executive - Operations

Villavarayar & Son
TUTICORIN
08.1998 - 09.1999
  • Supervised gate-in, gate-out, and vessel operations at VOC Port.

Education

Bachelor of Arts - Commerce

Annamalai University
12-2007

High School Diploma -

Nadar Higher Secondary School
Kovilpatti
03-1999

Skills

  • Import/export operations
  • Warehouse management
  • Inventory control
  • Transport planning
  • CFS Operations Management
  • Logistics and Supply Chain Optimization
  • Budget Management and Cost Control
  • Cross-functional Team Leadership
  • Regulatory Compliance (Customs, Ports, etc)
  • Risk Management and Problem Solving
  • Process Improvement and Lean Practices
  • Project Management
  • Vendor and stakeholder management
  • Data Analysis and Reporting
  • Negotiation and Contract Management

Accomplishments

  • Successfully reduced operational costs by implementing process improvements in the cargo handling workflow.
  • Increased on-time delivery rate through better vendor and team coordination.
  • Led a project to integrate automated tracking systems that improved visibility and reporting for clients.
  • Awarded “Employee of the Year” for exceptional performance in the management of CFS operations.

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Websites

Custom

  • Efficiency Improvements: Spearheaded a project that resulted in a 20% increase in operational efficiency within the container terminal by optimizing container stacking and transportation methods.
  • Cost Savings: Negotiated with transport vendors, resulting in a 15% reduction in transportation costs while maintaining high service standards.
  • Technology Integration: Successfully improving stock accuracy and reducing inventory discrepancies
  • Customer Satisfaction: Achieved a 95% customer satisfaction rate by consistently meeting delivery deadlines and resolving issues swiftly.

Affiliations

  • Advocated for and implemented sustainability measures within the supply chain, such as reducing waste and optimizing resource usage.
  • Managed departmental budgets, focusing on cost control and resource allocation while ensuring the effective use of company resources.
  • Promoted a strong safety culture by ensuring compliance with regulatory standards and safety protocols in all warehouse and yard activities
  • Resolved complex operational issues by analyzing the root cause and implementing effective solutions, maintaining minimal disruption to operations.
  • Conducted regular training sessions for staff on operational best practices, safety protocols, and new system implementations.
  • Actively collaborate with various departments, such as Customs, HR, and Finance, to ensure seamless operational processes
  • Contributed to green initiatives by promoting the use of eco-friendly packaging and environmentally conscious operational practices.

Personal Informations

DOB                 : 03/06/1982

Gender            : Male

Nationality      : Indian

Martial Status : Married

Address          : 4/109/1, KTC Nagar, Tuticorin - 628002

Timeline

Senior Manager, Operations

DP World Multimodal Logistics Pvt Ltd
08.2018 - Current

Assistant Manager - Operations

Continental Warehousing Corporation ( Nhava Seva) Ltd
02.2009 - 08.2018

Assistant Manager – Operations

Vilson Container Terminal
09.1999 - 01.2009

Executive - Operations

Villavarayar & Son
08.1998 - 09.1999

Bachelor of Arts - Commerce

Annamalai University

High School Diploma -

Nadar Higher Secondary School
Alagu Sankar Raj H