Alakh Niranjan Singh
Network Operation Manager
Agra
Summary
Results-driven professional with 13 years of expertise in the telecom industry. Seeking a challenging leadership role in fiber network rollouts, operations, and maintenance. Proven track record of delivering high-quality results in managing large-scale fiber deployments, network optimization, and maintenance with a focus on quality, safety, and operational excellence. Extensive experience in fiber network rollouts, operations, and network infrastructure management. Specializes in driving large-scale projects across Intracity, NLD, and FTTH networks. Expertise spans network planning, deployment, and proactive maintenance. Ensures 99.99% uptime through SDH/DWDM technologies and robust OFC infrastructure. Successfully led end-to-end fiber deployment, vendor coordination, SLA-driven execution, and network optimization by integrating advanced monitoring and security solutions. Currently serving as a Network Engineer for the Agra Smart City Project. Manages Data Centre (DC) and Disaster Recovery Centre (DRC) operations, handling Cisco ACI, Check Point Firewalls, VMware, and Nutanix platforms. Specializes in network security, system administration, and virtualization. Ensures high availability and data integrity. Strategic leader with expertise in network automation, cybersecurity, and cloud platforms. Drives operational excellence by leveraging cutting-edge technologies to optimize network performance, scalability, and security.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
Work History
Network Engineer
Shree Tech Data Limited
10.2024 - Current
- Managed and maintained the Data Centre (DC) and Disaster Recovery Centre (DRC) for Agra Smart City, ensuring high availability, data security, and efficient resource management
- Configured, deployed, and maintained Cisco routers (ASR 9000, ISR 4000) and Cisco switches (Catalyst, Nexus 9000/3000) to support a high-performance network environment
- Implemented Cisco ACI (Application Centric Infrastructure) using APIC for centralized network automation, security policy enforcement, and real-time monitoring across the data center
- Managed and optimized spine-leaf architecture using Cisco Nexus 9000 (Spine) and 3000 (Leaf) switches to enable scalable, software-defined networking (SDN)
- Configured and optimized routing protocols (OSPF, BGP, EIGRP, VRF) and switching protocols (VLAN, STP, MSTP, VPC, LACP) to ensure efficient traffic management and redundancy
- Administered Check Point Next-Gen Firewalls (NGFW 5200 series), configuring threat prevention, IDS/IPS, and VPN policies to secure the network environment
- Deployed and managed SIEM solutions (Splunk, FortiSIEM) for proactive cyber threat mitigation, real-time event monitoring, and log analysis
- Configured and managed Array Networks Load Balancers with Global Server Load Balancing (GSLB) for improved application availability and traffic management
- Managed Lenovo ThinkSystem servers and Hitachi Virtual Storage Platform (VSP G Series), ensuring high-speed data access, business continuity, and disaster recovery
- Utilized VMware vCenter and Nutanix Prism for centralized VM provisioning, workload balancing, and hyper-converged infrastructure (HCI) operations, optimizing resource utilization and operational efficiency
- Achieved 99.99% network uptime by implementing redundant and fault-tolerant network designs, ensuring high availability for critical Smart City applications
- Reduced network congestion by 25% through optimized routing and switching configurations, enhancing overall network performance and efficiency
- Successfully deployed Cisco ACI SDN framework, improving network scalability, automation, and centralized security policy enforcement, supporting the dynamic needs of Agra Smart City
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Assistant Manager – Network Operations & Fiber Rollout
Reliance Industries Ltd.
09.2020 - 05.2024
- Led Large-Scale Fiber Rollout: Managed the deployment of 405 km of FTTH fiber and 250 km of Intracity Metro Core Networks, ensuring seamless execution from planning to commissioning
- Network Planning & Optimization: Collaborated with planning teams to design scalable and future-ready networks, ensuring high availability and minimal disruptions
- Operations & Maintenance Management: Oversaw 1105 km of NLD fiber, 750 km of Intracity fiber, 647 fiberized sites, and 153 VIP enterprise networks, maintaining 99.99% uptime for critical services
- Fault Management & SLA Compliance: Worked closely with NOC teams to reduce Mean Time to Repair (MTTR), swiftly resolving faults and ensuring 100% SLA adherence
- Material & Inventory Control: Managed the CMP warehouse, ensuring on-time material availability, resource optimization, and accurate vendor billing & reconciliation
- HOTO & Quality Assurance: Led the Handover-Takeover (HOTO) process for active and passive infrastructure, ensuring compliance with industry standards through rigorous OTDR & Power Meter testing
- Vendor & Stakeholder Management: Coordinated with vendors, subcontractors, and cross-functional teams (Construction, O&M, ISP) to streamline project execution and resolve technical challenges efficiently
- Regulatory & Compliance Management: Ensured Right-of-Way (RoW) approvals, adherence to government regulations, and implementation of Quality, Health, Safety, and Environment (QHSE) policies
- Team Leadership & Training: Led a team of field engineers, planners, and contractors, fostering collaboration, conducting regular training, and improving overall project execution efficiency
- Advanced Monitoring & Performance Enhancement: Used NMS tools to monitor network performance, proactively identify faults, and drive continuous improvements in service reliability
- Delivered the UPW FTTH Fiber Network Deployment & BTS Site Integration Projects ahead of schedule, optimizing costs and resource efficiency
- Maintained zero downtime for mission-critical enterprise networks, ensuring seamless operations for high-value clients
- Reduced safety incidents by implementing QHSE policies, conducting regular audits, and enforcing strict compliance standards
- Consistently exceeded SLA and quality benchmarks, earning high client satisfaction and industry recognition
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Senior Executive
Bharti Airtel Limited
01.2012 - 08.2020
- Fiber Rollout & Last-Mile Deployment: Led multiple fiber rollout projects, including last-mile connectivity for enterprise customers, ensuring timely execution and SLA compliance
- Operations & Maintenance of 900 km Fiber Network: Managed the 900 km fiber route, ensuring 99.99% uptime through proactive maintenance and real-time fault rectification
- Network Equipment & ISP Management: Operated and maintained SDH and DWDM systems from ECI (XDM, BG), Alcatel (1626LM), and Nokia (100G), ensuring seamless high-speed connectivity
- HOTO & Quality Assurance: Supervised Handover-Takeover (HOTO) processes, ensuring compliance with quality standards using OTDR and power meter testing
- Proactive Network Monitoring & Maintenance: Used NMS tools to monitor network performance, predict faults, and implement preventive measures, reducing downtime
- Vendor & Material Management: Optimized material logistics and vendor coordination, ensuring on-time project execution and reducing delays through effective inventory management
- Achieved 99.99% network availability by implementing proactive maintenance and fault management strategies
- Streamlined HOTO processes, reducing lead times and improving infrastructure integration efficiency
- Played a key role in expanding Airtel’s fiber footprint, contributing to enhanced network scalability and reliability
BTS Engineer
RN INFRATECH LIMITED
10.2011 - 12.2011
BTS Engineer
NISCOM TELE INFRA LIMITED
02.2011 - 10.2011
Education
B.Tech - Electronics & Communication
Ranchi University
HSC - SCIENCE PCMB
Little Flower School
SSC - undefined
Little Flower School
Skills
Technical troubleshooting
Network configuration
Network troubleshooting
Access control
Fiber Optic Network Rollouts (FTTH, NLD, Intracity)
SDH/DWDM Systems Management
Network Security (Firewall, VPN, IDS/IPS)
Network Automation (Cisco ACI, SDN)
Virtualization (VMware, Nutanix)
Disaster Recovery & Data Centre Operations
SLA Management & Vendor Coordination
Proactive Fault Management & Troubleshooting
Cloud Platforms (Azure, AWS), Agile Project Management & Team Leadership
Network Routing & Switching Protocols (OSPF, BGP, EIGRP)
Accomplishments
❖ Attained A+ grading twice in 2020-21, 21-22, 22-23 in Reliance Industries ltd.
❖ Attained thrice in a row A2 grading in BHARTI Airtel Ltd assessment policy for the year 2012-2013 and 2013-2014 and 2014-2015 and A3 along with being promoted to Senior Executive 2015-2016 while maintaining its KPIs and as a team received Silver awards for 2013-2014 for maintaining error free network for continuous 3 months.
❖ Certificate course from BSNL in Fibre training program.
Timeline
Network Engineer
Shree Tech Data Limited
10.2024 - Current
Assistant Manager – Network Operations & Fiber Rollout
Reliance Industries Ltd.
09.2020 - 05.2024
Senior Executive
Bharti Airtel Limited
01.2012 - 08.2020
BTS Engineer
RN INFRATECH LIMITED
10.2011 - 12.2011
BTS Engineer
NISCOM TELE INFRA LIMITED
02.2011 - 10.2011
HSC - SCIENCE PCMB
Little Flower School
SSC - undefined
Little Flower School
B.Tech - Electronics & Communication
Ranchi University
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