Alampalli Praveen
IT Specialist Cloud & Infra Management
Hyderabad
Summary
Intune Administrator looking for a position that requires working on planning Information Technology. Proven ability to successfully analyse an organization's critical support requirements, identify deficiencies, potential opportunities, develop installation, configuration, management, troubleshooting, and support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Specialist Cloud & Infra Management
LTIMindtree Ltd
Hyderabad, India
2 2022 - Current
- Enrollment of devices (Windows) and troubleshooting if any issues
- Creating the compliance policies as per client requirements
- Store, LOB, Win32 apps, store apps deployment to windows devices
- Have knowledge on conditional access policies
- Maintaining the user information in Active Directory and granting the user roles
- Application deployment, Management & Troubleshooting
- Resolving issues related to Software Distribution, Software updates Deployment other SCCM client issues as and when required
- Perform the SCCM Health checks and SCCM House cleaning
- Responsible for Software Distribution (Deploying software, scripts, batch files, etc.)
- Experience with the Service Now and DFM ticketing tools.
Sr. Consultant- Technical
Virtusa Consulting Services Private Limited
02.2021 - 02.2022
- Managing and Maintaining SCCM 2007/2012 collections and packages
- Creating reports using SCCM reporting and SQL management studio
- Resolving issues related to SCCM client installation
- Expert Level Software distribution/client OS/application level troubleshooting
- Responsible for Software Distribution (Deploying software, scripts, batch files, shortcuts, etc.)
- Resolving issues related to Software Distribution, Software updates Deployment other SCCM client issues as and when required
- Perform the SCCM Health checks and SCCM House cleaning
- Manage Distribution Calendar and Keep track of all Mass and Local deployments and maintain penetration reporting of all Mass and local Deployments.
Sr. SCCM Administrator
Tek Skills
11.2019 - 11.2020
- Managing and Maintaining SCCM 2010 collections and packages
- Resolving issues related to SCCM client installation
- Responsible for third party Application creation and deployment
- Expert Level Software distribution/application level troubleshooting
- Manage Distribution Calendar and Keep track of all Mass and Local deployments and maintain penetration reporting of all Mass and local Deployments
- Responsible for Software Distribution (Deploying software, scripts, batch files, etc.) SCCM Reporting and Custom Reporting for Deployment Penetration
- Resolving issues related to Software Distribution, Software updates Deployment other SCCM client issues as and when required
- Responsible for assessing and distributing Microsoft Monthly Patches
- Managed software distribution projects including Microsoft Security upgrades and standard desktop software
- Creating reports using SCCM reporting and SQL management studio
- Provided inventory for software and hardware on over 30,000 endpoint systems
- Software Distributing to around 26,000 Citrix users
- Troubleshoot clients with broken SCCM /WMI links and resolve to ensure clients are up to date.
SCCM Administrator
ASM Technologies
05.2017 - 09.2019
- Managing and Maintaining SCCM 2007/2012 collections and packages
- Creating reports using SCCM reporting and SQL management studio
- Resolving issues related to SCCM client installation
- Expert Level Software distribution/client OS/application level troubleshooting
- Manage Distribution Calendar and Keep track of all Mass and Local deployments and maintain penetration reporting of all Mass and local Deployments
- Responsible for Software Distribution (Deploying software, scripts, batch files, etc.) SCCM Reporting and Custom Reporting for Deployment Penetration
- Resolving issues related to Software Distribution, Software updates Deployment other SCCM client issues as and when required
- Responsible for assessing and distributing Microsoft Monthly Patches
- Managed software distribution projects including Microsoft Security upgrades and standard desktop software
- Prioritize and coordinate security patch and software testing schedules and distributions
- Provided inventory for software and hardware on over 10,000 endpoint systems
- Software Distributing to around 40,000 Citrix users
- Troubleshoot clients with broken SCCM /WMI links and resolve to ensure clients are up to date
- Troubleshooting experience on DRS issue, deeply monitoring on replication groups
- Perform the SCCM Health checks and SCCM House cleaning.
SCCM Support (L1)
Khusaki Technologies Pvt Ltd
01.2014 - 05.2017
- Installing and configuring new software through SCCM 2007/ 2012
- Installing SCCM 2007/ 2012 clients using client push installation method
- Client discovery/agent installation
- Managing and Maintaining SCCM 2007/2012 collections and packages
- Creating reports using SCCM reporting and SQL management studio
- Resolving issues related to SCCM client installation
- Responsible for Software Distribution (Deploying software, scripts, batch files, etc.) Extensive experience with Package Creation & Advertising
- Expert Level Software distribution/client OS/application level troubleshooting
- Manage Distribution Calendar and Keep track of all Mass and Local deployments and maintain penetration reporting of all Mass and local Deployments
- Knowledge on SCCM Site System Roles: SLP, MP, DP, RP, SMP etc.
Network/System Engineer
Sirius Transtech Private Limited
09.2011 - 01.2014
- L1 configuration and troubleshooting of access layer (H3Com routers) & desktop issues
- Prioritizing the issues and responding to the calls based on priority
- Trouble shooting and maintenance of PC
- Communication with client, support vendors and internal teams to fix the issues
- Cat5 cabling and termination techniques
- Troubleshooting the complete LAN Network, inter and Intra WAN Network
- Working knowledge on routing protocols like Static, RIP V1 and V2 and OSPF
- Configured DHCP, DNS, RIS and resolved network related issues
- Configuring and troubleshooting of VLANs, VTP and Inter Vlan Routing
- Configuring the VOIP Phones (SIP) in the end locations
- Resolving issues related to printers, antivirus and third party software’s
- Handling calls from customer and logging in the incident management tool
- Follow up of issues to fix them within the SLA
- Identify, diagnose and resolve hardware and software problems.
Education
Bachelor of Science - Electronics And Communication Engineering
Jawaharlal Nehru Technological University
Hyderabad, India 04.2001 -
Skills
SCCM
Microsoft Intune
Application Packaging
Microsoft Azure
Networking
ADDITIONAL QUALIFICATION:
- Intune, WSUS • SCCM Patch Management • Application Packaging • Device configuration & Compliance • Azure Active Directory • Device Enrollments (Windows, iOS, Android) • Autopilot (AAD, Hybrid AAD) • App Protection policies + Conditional Access • Co-management • Group Policy • Troubleshooting Complex issues. SCCM-2012R2, SCCM- 2019, Active Directory
- Ticketing Tools: HPSM, BMC Remedy, CA Spectrum, Service Now, Dynamics 365.
Certification
CCNA
Disclaimer
I hereby declare that the information furnished in this document is accurate and true to the best of my knowledge.
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Sr. Consultant- Technical
Virtusa Consulting Services Private Limited
02.2021 - 02.2022
Sr. SCCM Administrator
Tek Skills
11.2019 - 11.2020
SCCM Administrator
ASM Technologies
05.2017 - 09.2019
SCCM Support (L1)
Khusaki Technologies Pvt Ltd
01.2014 - 05.2017
Network/System Engineer
Sirius Transtech Private Limited
09.2011 - 01.2014
Bachelor of Science - Electronics And Communication Engineering
Jawaharlal Nehru Technological University
04.2001 -
IT Specialist Cloud & Infra Management
LTIMindtree Ltd
2 2022 - Current