Alankrit Chaudhary
New Delhi
Summary
Dynamic professional with expertise in client relationship management and compliance assurance. Demonstrated success in improving customer satisfaction through effective communication and problem-solving. Maintains high standards of professionalism in all interactions.
Overview
2
2
years of professional experience
Work History
Associate Manager
IDFC First Bank
New Delhi
08.2024 - Current
- Conducted negotiations, securing advantageous terms with acquisition targets.
- Led due diligence procedures to assess acquisition risks and benefits accurately.
- Documented acquisition activities thoroughly for consistent record-keeping.
- Fostered robust client relationships via frequent meetings and communications.
- Advised clients by analyzing financial products for optimal recommendations.
- Addressed client concerns promptly, maintaining professionalism.
- Developed lasting client relationships, offering advice on banking products.
- Worked with internal teams to guarantee compliance with policies.
E Agency Intern
Niva Bupa Health Insurance
New Delhi
06.2023 - 08.2023
- Addressed client queries to support customer service representatives effectively.
- Conducted research on healthcare trends, enhancing service offerings and client knowledge.
- Ensured accurate documentation of all activities throughout internship period.
- Fostered positive working relationships with colleagues and management for cohesive teamwork.
- Recognized customer needs quickly to ensure satisfaction and service enhancement.
- Highlighted areas for improvement, assisting decision-makers in strategic planning.
- Organized client meetings to share project progress and solicit input.
Education
BBA - Business Analytics , Sales & Marketing
SRM University
Sonipat, Haryana07-2024
High School Diploma -
GD Goenka Public School
New Delhi India07-2021
Skills
- Client relationship management
- Compliance assurance
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Relationship building
- Time management
- Portfolio management
- Investment advisory
Languages
Hindi
Native
Native
English
Proficient (C2)
C2
Projects
- Research on Green Banking Practices.
- Research on Customer satisfaction and perception towards Life and Health Insurance in India.
Timeline
Associate Manager
IDFC First Bank
08.2024 - Current
E Agency Intern
Niva Bupa Health Insurance
06.2023 - 08.2023
BBA - Business Analytics , Sales & Marketing
SRM University
High School Diploma -
GD Goenka Public School