Prajakta Salgaonkar
Mumbai
Summary
Accomplished Associate Manager with extensive experience at WTW Global Delivery and Solutions India Pvt Ltd, specialising in team management, performance monitoring, and client relationship management. Proven track record of enhancing operational efficiency and ensuring regulatory compliance through strategic planning and process improvement. Adept at developing training programmes and fostering employee engagement to drive business growth. Strong leadership skills demonstrated by managing a team of 10+ associates, improving morale, and delivering high-quality results. Committed to continuous improvement and stakeholder communication to support organisational success.
Overview
16
16
years of professional experience
Work History
Associate Manager
WTW Global Delivery and Solutions India Pvt Ltd
Thane
12.2009 - Current
- Conducted regular performance reviews, identifying areas for development and rewarding achievements.
- Managed team of 10+ associates, fostering a collaborative and productive work environment.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Facilitated team-building activities that improved morale and team cohesion.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Facilitated professional development workshops, upskilling staff and promoting internal talent progression.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Monitored staff performance and developed improvement plans.
- Developed and delivered comprehensive training programmes for new and existing staff.
- Liaised with clients to understand requirements and deliver bespoke solutions.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Monitored financial performance, preparing detailed reports for senior management review.
Education
Post Graduation - Finance
Welingkar Institute of Management
Mumbai, MH01-2015
Bachelor of Commerce - Accounting
SIES College of Commerce
Navi Mumbai01-2001
Skills
- Team management
- Performance monitoring
- Client relationship management
- Operational efficiency
- Regulatory compliance
- Data analysis
- Training development
- Project management
- Problem solving
- Process improvement
- Employee engagement
- Conflict resolution
- Business strategy
- Stakeholder communication
- Leadership skills
- Operational support
- Strong communication
- Process implementation
- Performance metrics evaluation
- Performance improvement strategies
- Strategic planning
- Customer relationship building
- Client relations
Languages
English, Marathi, Hindi
First Language
Timeline
Associate Manager
WTW Global Delivery and Solutions India Pvt Ltd
12.2009 - Current
Post Graduation - Finance
Welingkar Institute of Management
Bachelor of Commerce - Accounting
SIES College of Commerce