PRASANNA K R
Bengaluru
Summary
ISTQB certified professional with 13+ years of IT experience in diverse areas involving Test Management, Project Management, Client Satisfaction, IT Operations, IT Testing, and Service Delivery Management coupled with more than one year of experience in teaching. Prolific expertise in Software Development Life Cycle and Software Testing Life Cycle including requirement analysis, design, coding, testing, and debugging. Experienced in Functional Test Automation (11+ years) and Web Service Automation (9+ years). Hands-on experience in Agile development and different Automation Frameworks i.e. Keyword driven, Data driven and Page Object Model. Adept in project technology i.e. ASP.Net/.Net. In-depth knowledge in Selenium Web Driver Automation using C#. Demonstrated success in load testing and performance testing (9+ years) using visual studio web performance testing. Skilled in Ready API – SOAP UI Pro and Load UI Pro. Strong knowledge on Version control tools – TFVC, GIT and ADO (Azure DevOps). Familiarity with OWASP top 10 vulnerabilities and security testing. Well versed with Test management tools - MTM and Test Hub. Excel in executing test scenarios, test cases, test data, defects based on technical specifications/data design documents. Hands-on experience in functional analysis, requirement mapping, preparation of test cases and scenarios; reviewing, running, generating test reports and maintaining defects life cycle. Adroit in checking / reviewing the test cases documents, peer reviews in preparing test summary report and defect summary reports. Exceptional ability to lead cross-functional teams, collaborate with the clients, capture and document complex business process flows, and translate them into written specifications for design and development of applications. Well-developed interpersonal & communication skills and inherent ability to train & lead people to elevate customer satisfaction experience. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Associate Manager
First American India (FAI)
10.2010 - Current
- Conducting meetings for all daily stand-ups, grooming sessions, planning meetings, retrospectives and management reviews, discussions, quality and process trainings
- Ascertaining team from preventing from over-commitment, managing backlog, prioritizing resolution of defects /bugs as evidence by on-time delivery
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Successfully managed multiple high-priority tasks simultaneously while maintaining strict deadlines ensuring optimal resource allocation.
- Established strong relationships with key stakeholders, fostering collaboration and mutual support.
- Optimized workflow processes to reduce bottlenecks and increase overall effectiveness.
- Mentored junior team members, contributing to their professional growth and skill development.
- Enhanced team productivity by implementing efficient project management strategies.
- Facilitated effective communication across departments to ensure seamless project execution.
- Proactively identified areas for improvement, implementing solutions that led to significant cost savings.
- Improved client satisfaction by consistently delivering high-quality work on schedule.
- Streamlined processes for increased efficiency and cost savings within the department.
- Implemented new technologies to streamline workflows and improve overall team performance in achieving targets.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Lecturer
Atria Institute of Technology
02.2009 - 10.2010
- Focused on the student performance comprising with various ideas development, research, analysis and evaluation; problem solving and resolution, and many more
- Conducted the teaching/lecturing related seminars/modules; provided the `traditional` lecturing as well as dynamic group teaching, academic writing sessions, feedback sessions, quality and performance analysis while preventing acts of plagiarism by the constituent colleges /departments
- Designed the new schemes of work while assessing new ideas/resources against established curriculum/aims and adhered to the colleges standards/processes
Education
Bachelor of Engineering in Information Science -
M S Ramaiah Institute of Technology, V T U
Bangalore, India01.2006
Skills
- Root Cause Analysis
- Compliance Management
- Client Interaction
- Project Management
- Process Improvement
- Strategic Planning
- Operations Management
- Software Development Life Cycle
- Team Management
- Recruiting and interviewing
- Task Delegation
- Cost Reduction
- Workload Management
- Customer Relationship Management (CRM)
- Teamwork and Collaboration
- Performance reviewing
- Team Development
- Negotiation and Conflict Resolution
- Training and Development
- Performance Tracking and Evaluation
Certification
- ISTQB Certified Tester
- Web Application Security Testing Essential Training
- Emerging Leader
- Project Management (internal)
- Product Management (internal)
Accomplishments
- Received award in QFest competition conducted by First American India
- Winner in the Secured Application Development Challenge
- Got Quarterly Awards as Best Performer for three times at First American India
Affiliations
- ISTQB Foundation Level
- Emerging Leader
- Project Management
- Product Management
Hobbies
Watching Sports - Cricket, Tennis, Olympics, Asian Games, Grand Slams, Foot Ball.
Collection of Coins.
Travelling
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Associate Manager
First American India (FAI)
10.2010 - Current
Lecturer
Atria Institute of Technology
02.2009 - 10.2010
Bachelor of Engineering in Information Science -
M S Ramaiah Institute of Technology, V T U