Detail-oriented Accounts Payable Specialist with 2.5 years of experience in invoice processing and financial reconciliation, skilled in Coupa and ERP systems with a strong focus on accuracy, compliance, and process improvement.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
EXECUTIVE - GLOBAL ACCOUNTS PAYABLE
Zscaler
Mohali
01.2024 - Current
Reviewed and processed high-volume invoices across multiple subsidiaries, ensuring accurate coding and approvals.
Managed PO and Non-PO backed invoice processing with strict adherence to company policies and timelines.
Resolved invoice discrepancies and exceptions by analyzing reports and taking corrective actions in Coupa.
Handled vendor communications to resolve account issues, perform root cause analysis, and maintain strong relationships.
Performed vendor statement reconciliations to ensure accuracy between internal records and external statements.
Generated and analysed reports to support Accounts Payable operations and decision-making.
Supported internal and external audits by preparing documentation and resolving audit queries.
Participated in system testing (UI PATH) to get invoices punched in Coupa.
Collaborated with teams to improve AP processes, workflows, and operational efficiency.
Performed Invoice review activities on month/quarter/year end.
SENIOR CUSTOMER SUPPORT EXECUTIVE
Teleperformance
Mohali
01.2022 - 01.2024
Resolved customer complaints and feedback professionally and efficiently.
Handled incoming customer inquiries via phone.
Adapted to working remotely and independently to meet customer needs.