Alan Philip Babu
Hotel Management Professional
Kumily
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Resort Manager
Hotel Elephant Route
Thekkady
10.2016 - Current
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Supervised team of 35 and helped to resolve issues arising during shifts.
- Oversaw day-to-day operations of 34-room hotel with staff of 35 employees.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Drove operational improvements which resulted in savings and improved profit margins.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
B. Com - Commerce And Tourism
Sacred Heart College Thevara, Mahatma Gandhi University Kottayam
Ernakulam 07.2013 - 03.2016
Plus Two -
Montfort School Anakkara
Idukki 06.2011 - 03.2013
SSLC - Schooling
Montfort School Anakkara
Idukki 06.2010 - 03.2011
Skills
Computer Basics and Typing Proficientundefined
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 35-40 staff members.
Timeline
Resort Manager
Hotel Elephant Route
10.2016 - Current
B. Com - Commerce And Tourism
Sacred Heart College Thevara, Mahatma Gandhi University Kottayam
07.2013 - 03.2016
Plus Two -
Montfort School Anakkara
06.2011 - 03.2013
SSLC - Schooling
Montfort School Anakkara
06.2010 - 03.2011
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