Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALBIN KIRAN MATHEW

ALBIN KIRAN MATHEW

Kattappana

Summary

To work as a responsible individual in an organization where I can sharpen my professional and communication skills and put my best efforts achieving organizational and individual goals to secure a position in professional environment where my education proven ability could be fully applied.

Overview

13
13
years of professional experience

Work History

BRANCH MANAGER

WHITEMART
09.2023 - Current
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Resolved escalated customer complaints in a timely manner.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Conducted regular performance reviews for all employees in the branch.
  • Managed staff scheduling, hiring and training processes.
  • Participated in community events to promote brand awareness.
  • Analyzed competitors and market trends to facilitate business growth.

CATEGORY HEAD

CENTREAL BAZAAR
12.2022 - 08.2023
  • Identified new products, vendors, and services that could benefit the organization.
  • Coordinated marketing events for showcasing product and service offerings.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Created promotional campaigns to boost sales of top-performing items within assigned categories.
  • Collaborated with marketing team to create targeted advertising campaigns based on consumer trends.
  • Led training sessions for staff members related to new products within assigned categories.
  • Collaborated with sales teams to determine competitive pricing and promotional activities for each product category.
  • Negotiated agreements with suppliers to manage inventory, quality and cost.
  • Completed day-to-day duties accurately and efficiently.

BRANCH MANAGER

NANDHILATH G MART
01.2020 - 12.2022
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.
  • Managed staff scheduling, hiring and training processes.
  • Identified needs of customers promptly and efficiently.

showroom manager and branch coordinator

WHITEMART SHOPS INDIA PVT.LTD.
12.2010 - 06.2019
  • Conducted regular staff meetings to discuss operational updates and improvements.
  • Developed store merchandising strategies to optimize product visibility and increase sales.
  • Provided exceptional customer service by responding to inquiries and resolving issues in a timely manner.
  • Maintained customer database and tracked sales trends.
  • Completed day-to-day duties accurately and efficiently.

sales executive and sales coordinator

Idea Cellular Ltd.
Kattappana
  • Answered store and merchandise questions and led customers to wanted items.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Greeted customers to determine wants or needs.
  • Collaborated with others to discuss new opportunities.

Education

Plus Two -

06.2004

S.S.L.C -

01.2003

B A -

M G University

Skills

  • Price Structuring
  • Retail Marketing
  • Data Analytics
  • Product Management
  • Vendor Relations
  • Sales Training
  • Pricing Strategies
  • Merchandising Understanding
  • Product Promotion

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Beginner
A1

Timeline

BRANCH MANAGER

WHITEMART
09.2023 - Current

CATEGORY HEAD

CENTREAL BAZAAR
12.2022 - 08.2023

BRANCH MANAGER

NANDHILATH G MART
01.2020 - 12.2022

showroom manager and branch coordinator

WHITEMART SHOPS INDIA PVT.LTD.
12.2010 - 06.2019

sales executive and sales coordinator

Idea Cellular Ltd.

Plus Two -

S.S.L.C -

B A -

M G University

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ALBIN KIRAN MATHEW