Alekha Chandra Barik

• Independently Branch Operations & heading the team in major locations in Mumbai Metropolitan Regions like Fort, Borivali, Thane, Ghatkopar & Vashi AMC.
• Handling all queries, complaints & escalations in the branch from walk-in investors & MFDs through emails and calls.
• Acceptance of all FT & NFT transactions and authorize for further process by checking all the parameters as per SEBI, AMFI, AMC & RTA guidelines.
• Looking on banking process for cheque banking and reconciliation with in TAT.
• Taking extra care of high valued purchase, redemption and switch trxns by double checking parameters for before TSM.
• Strong follow-up with CAMS and corporate office to resolve the unit allotment, redemption payout & brokerage payment.
• Calling and follow up on RUD cases to resolve the issues in a stipulated timeline.
• Managing Daily Transaction Report and MIS.
• Taking care of all activities in the branches as per regulatory guidelines and organizational compliance policies.
• Team management and co-ordination with teammates to handle and manage the different branches for smooth operations.

• KFinTech (MFS Operations: Client- Nippon India Mutual Fund):Key Responsibility Areas:
  Brokerage Processing, Calculations, Payments & queries of Pan India distributors.
  BRMS (Brokerage Rate Management System) process, calculations & remittance of payment.
  Controlled PRP (Partners Rewards Progeams) & PLP (Partners Lotality Program) successfully.
  Preparation of IFA categorization for 57000 of Pan India distributors in quarterly & half yearly basis and finalizing the categories of each distributors as per their AUM, AAUM, Net Sales.
  Key person for Empanelment, NCT, KYD, PRP/PLP and statements.
  Process owner of IT (Income Tax, Legal cases & AIR (Annual Information Return) of NIMF:
  Unravel queries on old NFOs : related to refund, non-refund, re-issuance of payment,
  Managing SEBI, CBI, Vigilance & EOW cases though CRM.
  Taking care of Freeze / Un-freeze / Re-freeze of accounts as per regulatory & AMC instructions.
  Preparation of IT bulk data and individual data as per order of Income Tax officer’s from pan India.
  Complete process owner of composing & filing of SFT (Statement of Financial Transactions) (formerly known as Annual Information Report)

• Key Responsibility Areas:
  DTR operations & UCR Generation: Controlled 15-20 thousands of transactions on every business days.
  FATCA pending cases & action on it.
  Un-ported and Un-Endorsement pending reports.
  Cheque clearance reports
  Banned country transaction detection & needful action.
  KYC status for Fresh Subscrptions.
  Minimum and maximum amount condition failed report & action on it.

Worked as supervisor in e-Governance projects for Govt of Odisha, Madhya Pradesh & Jharkhand states.