Alekhya Pawar Katkar
Hyderabad
Summary
Dynamic Risk Specialist with a proven track record at Ivy Comptech Pvt Ltd, excelling in fraud investigation and KYC validation. A quick learner and effective team player, I consistently achieved top rankings while delivering training and managing complex queries. Proficient in MS Office and Excel, I thrive in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Specialist
Ivy Comptech Pvt Ltd
Hyderabad
09.2021 - Current
- Company Overview: Working for a gaming company which experienced the character of a key risk role by working with multiple clients over the globe such as Party Poker, Party Casino, Bwin Party, SportingBet, Gamebookers, Ladbroke, Coral, Gala, Foxy & Eurobet
- KYC validation process (fake patterns)
- Processing redeems and capturing of fraudulent activities
- Handling Charge backs and a balance between Good Revenue vs Bad Revenue
- Delivering training sessions for new joiners on Risk & Eurobet process
- Managing agents on queues & queries related to process
- Working on process related emails
- Evaluating agents on the respective queues worked by them
- Working for a gaming company which experienced the character of a key risk role by working with multiple clients over the globe such as Party Poker, Party Casino, Bwin Party, SportingBet, Gamebookers, Ladbroke, Coral, Gala, Foxy & Eurobet
Sr. Risk Associate
Ivy Comptech Pvt Ltd
Hyderabad
01.2019 - 12.2021
- Managing queries via emails and chat by routing them to the concerned teams based on the query
- Investigating financial fraud
- Providing logical based resolutions on the accounts worked
- Analyzing poker-based gaming fraud while processing withdrawals
- Assisting co-agents with queries on the respective queues worked by them
Risk Associate
Ivy Comptech Pvt Ltd
Hyderabad
03.2016 - 12.2019
- Achieved daily targets by maintaining very good productivity & quality monthly
- Always made sure to top the charts in the stack ranking
- Always had good process knowledge on all the queues
- Responded to queries via chat by providing swift resolution
- Identified financial frauds on the accounts worked
Analyst
HSBC
Hyderabad
10.2014 - 09.2016
- Hongkong and Shanghai Banking Corporation Limited (HSBC) [ 30thOctober 2014-September 16th 2016] Roles and Responsibilities: FATCA(FOREIGN ACCOUNT TAX COMPLIANCE ACT) • Foreign Account Tax Compliance Act (FATCA) is the new US legislation that aims for the tax Evasion and 100% Regulatory compliance. • Investigate and assess alerts relating to potential money laundering risks in the organization • Ensure efficient identification and monitoring of activities and transactions considered suspicious • Stay current with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and developing trends • To identify the US Persons and US entities who are evading the tax and Performing AML Periodic Reviews for Low, Medium, and High-Risk Clients • Handle development training for new employees • Assigning works on day to day basis to process operators. Audit for their processed volumes. • Help in identifying potential weaknesses in processes and bring necessary changes to the process procedures with any loop holes in it. • Determine any potentially suspicious activities that were not detected by the firm’s real-time transaction monitoring platforms.
Education
MBA(hr) -
Osmania
01.2016
B.com(General) -
Osmania
01.2014
Intermediate -
Board of Secondary Education
01.2010
SSC -
Board of Secondary Education
01.2008
Skills
- Quick learner
- Time management
- Flexible in any environment
- Smart working
- Team player
- MS Office
- Excel
- PowerPoint
Accomplishments
- Won a year end award twice, the first award was rewarded just within the 6 months of joining the organization.
- Received various accolades from Higher Management for the job done.
- Won multiple RnR for maintaining very good productivity & quality.
- Being awarded as a Best Triage in the past three quarters.
Technical Skills - Application Packages
- MS-Office
- Excel
- PowerPoint
Hobbies and Interests
- Photography
- Art
- Travelling
Personal Information
Date of Birth: 11/11/92
Disclaimer
I hereby declare that all the provided information is true to the best of my knowledge.
Timeline
Specialist
Ivy Comptech Pvt Ltd
09.2021 - Current
Sr. Risk Associate
Ivy Comptech Pvt Ltd
01.2019 - 12.2021
Risk Associate
Ivy Comptech Pvt Ltd
03.2016 - 12.2019
Analyst
HSBC
10.2014 - 09.2016
MBA(hr) -
Osmania
B.com(General) -
Osmania
Intermediate -
Board of Secondary Education
SSC -
Board of Secondary Education
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