AMAAN RAZA ZAIDI
Dublin
Summary
Computer Science Engineering graduate currently pursuing a Master's in Business Management. Excels in customer service, time management, and teamwork. Experienced in sales, marketing, customer success, and efficient inventory handling. Eager to contribute skills to a part-time role while continuing studies.
Overview
7
7
years of professional experience
Work History
Business Development Manager/Account Manager/Customer Success Manager
Mastech Digital Pvt Ltd
09.2019 - 04.2024
- Engaging with clients based in the US market and gathering their requirements
- Single-handedly managing and retaining clients
- Achieving a total revenue of more than $10 million continuously from 2020 to 2024
- Generating leads and converting them into potential customers
Sr Associate
24/7 Retail Chain
New Delhi
04.2018 - 02.2019
- Company Overview: 24/7 is a popular retail store which is open 24 hours in different metro cities of India
- Managed and organized stock to ensure accurate inventory levels
- Receiving and unpacking deliveries
- Shelving required items
- Maintaining an orderly storage area
- Conducting regular inventory audits to track stock movements and prevent discrepancies
- Coordinating with the sales team to replenish stock on the sales floor
- Ensuring popular titles were always available to customers
- Supporting efficient store operations and providing a seamless shopping experience for customers
- 24/7 is a popular retail store which is open 24 hours in different metro cities of India
Associate
Big Bazar
New Delhi
09.2017 - 02.2018
- Company Overview: Big Bazar is a famous retail store chain in India
- Assisting customers in finding goods
- Providing assistance to customers
- Arranging all the items
- Operation POS on front desk
- Loading and unloading of inventory
- Ensuring a positive shopping experience to customers
- Handling special orders
- Contributing to store promotions
- Supporting the overall operations to enhance customer satisfaction and drive sales
- Big Bazar is a famous retail store chain in India
Education
Masters of Science - Management(Business)
Dublin City University
Dublin10.2024
Bachelors of Technology - Computer Science Engineering
Sharda University
India08.2017
Skills
- Customer Engagement
- Time Management Skills
- Collaborative Team Member
- Detail-Oriented Approach
- Adjustable Work Strategies
- Skilled in Relationship Building
- Microsoft Office Proficiency
Accomplishments
- Director of a NGO that works for orphans in India
- Part of a team that successfully held many blood camps
- Member of the organizing committee, Converge, Sharda University
- Awarded as best INTERJECTOR in intra school debate competition
- Lead the University Cricket team for three years
Hobbies and Interests
- Music
- Traveling
- Playing Cricket
Timeline
Business Development Manager/Account Manager/Customer Success Manager
Mastech Digital Pvt Ltd
09.2019 - 04.2024
Sr Associate
24/7 Retail Chain
04.2018 - 02.2019
Associate
Big Bazar
09.2017 - 02.2018
Masters of Science - Management(Business)
Dublin City University
Bachelors of Technology - Computer Science Engineering
Sharda University
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