Alexis Radanovich
St.John
Summary
Detail-oriented Clerk and Patient Access Representative skilled in multitasking, organization, and communication. Proven ability to streamline processes and enhance customer service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Clerk/Receptionist
Community Hospital
Munster
08.2022 - Current
- Assisted in maintaining organized filing systems for efficient document retrieval
- Supported daily office operations by managing incoming calls and routing inquiries appropriately
- prepared and processed documents, ensuring accuracy and compliable with established procedures
- Learned to operate office equipment, enhancing workflow efficiency through proper usage of tools
- collaborated with team members to complete routine tasks and improve overall productivity
- Utilized strong multitasking skills to manage multiple priorities and tasks,ensuring timely completion of each assignment
- Processed incoming and outgoing mail and packages according to established procedures
- Processed legal cases in a timely manner
- Checked patients in for four different departments
- Burned, imported, mailed, and fed ex CD's for different facilities, patients, doctors, and departments.
Patient Access Representative
Community Hospital
Munster
08.2022 - 07.2023
- Coordinated patient registration processes to ensure seamless intake and appointment scheduling
- Managed insurance verification and eligibility determinations
- Processed payments
- Streamlined patient check-in procedures, reducing wait times and optimizing workflow
- worked with techs and staff to smoothly run the office
- Answered calls and appropriately directed the patient in the correct way
General Employee
Pop’s Beef
Cedar Lake
03.2021 - 08.2022
- Operated cash register for cash and credit transactions
- Worked with flexible schedule and extra shifts to meet business needs
- Restocked supplies and made sure the place was clean and ready for customers
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
Soccer Trainer
Dyer Indoor Soccer Arena
Dyer
10.2019 - 05.2021
- Promoted the love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Improved player behavior through modeling and disciplinary interventions.
- developed and implemented teams rules.
- motivated children to become stronger, more agile, and more effective through training habits and proper nutrition.
- promoted stretching,mobility work, and proper form to help athletes safely build strength.
Education
High School Diploma -
Hanover Central High School
Cedar Lake, IN06-2022
St John Dental Assistant School
St. John, INSkills
- Telephone etiquette
- Customer and patient satisfaction
- Administrative support
- organized skills
- Administrative tasks
- Document management
- Processing mail
- Multitasking
- Communication
- Problem solving
- Flexible and adaptable
- Teamwork
Timeline
Clerk/Receptionist
Community Hospital
08.2022 - Current
Patient Access Representative
Community Hospital
08.2022 - 07.2023
General Employee
Pop’s Beef
03.2021 - 08.2022
Soccer Trainer
Dyer Indoor Soccer Arena
10.2019 - 05.2021
High School Diploma -
Hanover Central High School
St John Dental Assistant School