Alka Nishad
Mumbai
Summary
Multi-tasker and well-versed into core underwriting ; highly effective at development, executing and directing key improvements that enable business enhancements and growth. Visionary leader seeking new professional opportunities. Communications and relationship management professional with strong background enhancing cross-functional collaboration. Skilled in establishing strong channels of communication between departments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager
ICICI Prudential Life Ins. co.ltd
Mumbai
04.2024 - Current
- Facilitated training sessions on diverse topics with emphasis on content preparation and guidelines.
- Prepared servicing underwriting manual for underwriters' ease, and to support audit processes.
- Handling legal, ombudsman, and claims queries effectively.
- Coordination with the reinsurer for negotiation on complex cases.
- Managing team productivity to ensure efficient operations.
- Stakeholder management.
- Underwriting authority limit: 3 crore for financial and medical.
Manager
ICICI Prudential Life Ins. Co. Ltd
Mumbai
11.2021 - 04.2024
- Underwrote HNI cases.
- Managed channel operations for AU Bank in terms of productivity and query management.
- Conducted AMR reviews for the Agency and BOL channels for quick conversion.
- Resolved escalations across Pan India, including branches and social media platforms.
Manager
Aegon Life Insurance Co. ltd
Mumbai
09.2020 - 11.2021
- Underwriting cases for retail and servicing.
- Underwriting authority limit - 1.50cr for standard cases and 100EMR for sub-standard cases.
Assistant Manager
TATA AIA life Ins. Co ltd
Mumbai
11.2018 - 09.2020
- Underwriting cases for Retail and HNI business.
- Query management
- Underwriting authority limit - 2.50cr for standard and 100EMR for sub-standard cases.
Assistant Manager
Aegon Life Insurance Co. ltd
Mumbai
02.2017 - 11.2018
- Underwriting cases for retail, servicing and group business.
- Handling branch queries for PAN India.
- Underwriting authority limit - 1.50cr for standard and 75EMR & 2pmpa for sub-standard cases.
Executive Underwriter
Edelweiss Tokio Life Insurance Co Ltd
Mumbai
11.2011 - 02.2017
- Underwriting cases for retail and servicing business.
- Training to new joinees includes system training, basic guidelines.
- Underwriting authority limit - 1cr for standard and 50EMR for sub-standard cases.
- Built and maintained courteous and effective working relationships.
Education
Certificate of Higher Education - Commerce
University of Mumbai
Mumbai, MH2015
Diploma of Higher Education - Finance
Welingkar Institute of Management Development
Mumbai2013
Bachelor of Business Administration - Management
University of Mumbai
Mumbai, MH2011
Skills
- Quick Learner
- Effective and confident negotiator-can communicate complex information effectively
- Dedicated and hardworking
- Pay keen attention to details
- Good Negotiator and convincing skills
- Active participation in teamwork
Accomplishments
- Won prize for consistently maintaining quality
- Providing training to all members within team regarding the process and quality check
Personal Information
- Date of birth: 05/15/90
- Marital status: Married
Languages
Hindi
Proficient
C2
Marathi
Beginner
A1
English
Upper Intermediate
B2
Certification
- Cleared licentiate examination.
- Cleared ALU examination - Paper 101
Hobbies and interests
- Cooking , Learning new things.
Timeline
Senior Manager
ICICI Prudential Life Ins. co.ltd
04.2024 - Current
Manager
ICICI Prudential Life Ins. Co. Ltd
11.2021 - 04.2024
Manager
Aegon Life Insurance Co. ltd
09.2020 - 11.2021
Assistant Manager
TATA AIA life Ins. Co ltd
11.2018 - 09.2020
Assistant Manager
Aegon Life Insurance Co. ltd
02.2017 - 11.2018
Executive Underwriter
Edelweiss Tokio Life Insurance Co Ltd
11.2011 - 02.2017
Certificate of Higher Education - Commerce
University of Mumbai
Diploma of Higher Education - Finance
Welingkar Institute of Management Development
Bachelor of Business Administration - Management
University of Mumbai