Alka Sudarshan

Product Owner / Business Analyst Responsibilities

• Partnered closely with the Product Owner to analyze, refine, and clarify business requirements, ensuring stories were well-defined and sprint-ready.
• Actively contributed to backlog grooming sessions, helping prioritize features, enhancements, and technical debt based on business impact and customer value.
• Translated user pain points and testing insights into actionable product improvements, influencing roadmap and sprint priorities.
• Assisted the Product Owner in planning and executing UAT, aligning test scenarios with real-world business workflows and acceptance criteria.
• Acted as a proxy Product Owner during PO absence, initiating daily scrums, clarifying requirements, and unblocking the team.
• Regularly communicated release readiness, quality metrics, risks, and dependencies to stakeholders, supporting informed release decisions.

Stakeholder & Cross-Functional Collaboration

• Served as a bridge between QA, development, design, and product teams, ensuring shared understanding of product goals and expectations.
• Participated in early feature discussions, providing feasibility analysis, risk assessment, and improvement suggestions.
• Worked with stakeholders to align product features with business objectives and customer expectations.

Quality & Delivery Impact

• Improved overall product reliability through structured defect analysis and prioritization of high-impact issues.
• Ensured high-quality releases across web and mobile platforms and browsers (Chrome, Edge, Safari).
• Supported Agile delivery with consistent sprint execution, reduced rework, and predictable releases.

• Increased product reliability through meticulous bug tracking, identification, documentation, and reporting.
• Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Conducted regression testing, analyzed results, and submitted observations to the development team.
• In the Absent of Product Owner initiated Daily scrum meeting and Participate in early discussions about new features, offering insights on technical feasibility, likely testing challenges, and improvement suggestions, which help refine requirements.
• Acted as a liaison between QA and product management, working closely with development and design teams to ensure product features met user expectations and quality standards.
• Maintained clear documentation of test cases, results analysis reports enabling easy reference during troubleshooting or enhancement phases.
• Advised developers on problems with databases, performance and other issues.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Tested the applications in web/mobile platforms across different browsers (Chrome, Edge, Safari), and devices (Android, iOS).
• Worked alongside the Product Owner to prioritize features and address technical debt, aligning QA insights with business objectives to shape a strategic product roadmap.
• Analyzed user pain points observed during testing, translating them into actionable feedback for the Product Owner, helping prioritize features that enhance user experience.
• Collaborated with the Product Owner to assess and prioritize high-impact defects, ensuring critical issues were addressed to maintain product stability and improve customer satisfaction.
• Regularly updated the Product Owner and stakeholders on quality metrics, test coverage, and release readiness, supporting transparent and data-backed progress reporting.
• Assisted the Product Owner in planning and executing UAT, aligning test cases with real-world scenarios to ensure product readiness for release.

• Tested a mobility solution for customer transactions and peripheral device integration.
• Managed test execution, defect tracking, and stakeholder communication.
• Experience in writing test scripts for test cases.
• Worked with business users to understand project requirements and to figure out the scope of test strategy.