Alka Priya Kolluri
Soft Skills And Corporate Trainer
Mumbai
Summary
Dynamic Corporate Trainer at Arcade Business College with expertise in lesson planning and mentorship. Successfully developed engaging training programs that enhanced employee performance and retention. Proven ability to create impactful presentations and provide actionable feedback, fostering a culture of continuous improvement and professional growth.
Overview
15
15
years of professional experience
Work History
Corporate Trainer
Arcade Business College
01.2016 - Current
- Developed effective training manuals, modules and teaching aids.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Developed training programs to meet company objectives.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Supported company growth by designing targeted training programs for new hires.
- Monitored employee progress and gave feedback to management and additional training requirements.
Legal Advisor
National Human Rights and Women Welfare Organisation
07.2021 - 06.2025
- Enhanced client satisfaction with timely and accurate legal advice on various matters.
- Reduced potential litigation risks by conducting thorough research and providing preemptive solutions to clients.
- Directed and supported staff with business registrations and other legal requirements.
- Developed compliance best practices for company.
- Collaborated with cross-functional teams to develop comprehensive risk management strategies for organizations.
- Reviewed proposed legislation affecting the organization''s interests, advocating for favorable policy changes when necessary.
Client Service Manager
ICICI Wealth Management
12.2010 - 03.2013
- Developed customized service plans tailored to individual client needs, resulting in increased retention rates.
- Coached team members on best practices for exceptional customer service, boosting overall performance levels.
- Successfully resolved escalated client issues, restoring trust and safeguarding the company''s reputation.
- Nurtured long-term relationships with clients, fostering loyalty and business growth opportunities.
- Mentored junior staff members for career growth opportunities within the organization.
- Created customer support strategies to increase customer retention.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Enhanced client satisfaction by addressing concerns and providing timely solutions.
Education
Bachelor Of Laws - Civil Law
North Eastern Frontier Technical University
Sikkim06.2021
Master Of Business Administration - Finance And Marketing
Lovely Professional University
Phagwara, Punjab07.2009
Skills
Lesson planning
Lecturing
Facilitation techniques
Research
Mentorship
Course design
Performance monitoring
Technical training
Marketing
New employee training
Timeline
Legal Advisor
National Human Rights and Women Welfare Organisation
07.2021 - 06.2025
Corporate Trainer
Arcade Business College
01.2016 - Current
Client Service Manager
ICICI Wealth Management
12.2010 - 03.2013
Bachelor Of Laws - Civil Law
North Eastern Frontier Technical University
Master Of Business Administration - Finance And Marketing
Lovely Professional University